Senior Associate Operations

Offineeds; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading corporate gifting company based in Bengaluru is looking for a Procurement & Production Coordinator. The ideal candidate will oversee vendor purchasing, coordinate with sales teams, and ensure timely delivery of customized gifting orders. Strong negotiation skills and experience with ERP systems like Zoho are essential. The role involves managing multiple orders, maintaining vendor relationships, and addressing operational challenges in a fast-paced environment. Competitive pay ranges from ₹25,000 to ₹35,000 per month based on experience and performance.

Qualifications

• 3 to 5 years of experience in procurement, production coordination, or operations.
• Familiarity with branding and customization processes.
• Experience with ERP/CRM platforms.
• Ability to manage multiple orders and priorities.

Responsibilities

• Manage vendor purchasing for both ready-stock and customized gifting products.
• Coordinate with vendors to confirm stock availability and delivery timelines.
• Maintain vendor master data and purchase records.
• Anticipate and propose solutions for production delays.

Skills

Procurement

Production coordination

Vendor management

Strong communication

Attention to detail

Problem-solving

Negotiation skills

Tools

Zoho CRM

Zoho Inventory

Zoho Projects

Zoho Cliq

Job description

Bangalore South, India | Posted on 02/10/2026

We are seeking a proactive and detail-oriented Procurement & Production Coordinator to manage vendor purchasing, coordinate with the sales team, and ensure timely execution and delivery of customized corporate gifting orders. This role requires strong coordination between sales, vendors, and internal teams to meet client expectations, manage timelines, and proactively handle procurement or production challenges.

KEY DELIVERABLES / RESPONSIBILITIES:

• Manage end-to-end vendor purchasing for ready-stock and customized gifting products.
• Coordinate with multiple vendors to confirm stock availability, pricing, MOQs, and delivery timelines.
• Follow up with vendors to ensure commitments on stock and timelines are honoured.
• Anticipate issues such as stock shortages, production delays, or capacity constraints and propose alternatives in advance.
• Maintain vendor master data, purchase records, and pricing history.
• Work closely with the sales team to understand client requirements, urgency, and delivery expectations.
• Collect complete order details, including product specifications, quantities, branding methods, timelines, and packaging requirements.
• Provide realistic delivery timelines based on vendor confirmation and production capacity.
• Act as a key coordination point between sales, vendors, and production teams for smooth order execution.

Corporate Gifting Knowledge

• Manage sourcing and execution of corporate gifting products across categories such as electronics, apparel, drinkware, bags, stationery, and accessories.
• Understand the complete corporate gifting lifecycle—from sourcing and customization to quality checks, packing, and dispatch.
• Have a working understanding of logo customization techniques including:
  • Screen Printing
• Coordinate with branding and production vendors to ensure correct logo placement, size, colour accuracy, and quality.
• Review artwork, mockups, and approvals prior to production.
• Ensure branding quality standards are met before dispatch.

Tools & Systems

• Use Zoho CRM, Zoho Inventory, Zoho Projects, and Zoho Cliq for daily operations, order management and demonstrate the ability to adapt quickly to similar ERP/CRM tools.
• Update order status, purchase details, timelines, and notes accurately in systems.
• Track orders and follow-ups using project management tools.

Production & Operations Support

• Monitor production schedules to ensure alignment with committed delivery timelines.
• Coordinate inward materials, branding schedules, and dispatch planning.
• Support quality checks to ensure products meet client and brand standards.
• Assist in resolving last-minute operational challenges related to stock, branding, or logistics.

Requirements

KEY SKILLS & QUALIFICATIONS PREFERRED:

• 3 to 5 years of experience in procurement, production coordination, or operations (preferably in corporate gifting, merchandising, or promotional products).
• Familiarity with branding and customization processes.
• Experience working with ERP/CRM platforms such as Zoho or similar systems.
• Strong coordination and communication skills.
• Ability to manage multiple orders and priorities simultaneously.
• Good negotiation and vendor follow-up skills.
• High attention to detail to prevent requirement mismatches.
• Strong problem‑solving and risk‑mitigation mindset.

• CTC: ₹25,000 to ₹35,000 per month (based on experience and performance)