Adeeba Group is Currently hiring for /US Inbound Tech Process.

AdeebaEServicesPvt.Ltd; Kolkata District; On-site; INR 167,400 - 245,520; Full time

Benefits offered by this job

24 paid leaves per year

Attractive incentive structure

Supportive work environment

Job summary

AdeebaEServicesPvt.Ltd is hiring for a full-time position as Inbound Tech Support in Kolkata. Candidates should have 1 to 2 years of BPO experience and excellent communication skills. The role involves troubleshooting tech issues for customers.

The position offers a competitive salary ranging from ₹15,000 to ₹22,000 per month, along with other benefits such as paid leaves and incentives. Candidates should be available to work night shifts in the U.S. time zone.

Qualifications

• 1 to 2 years of experience in Inbound/Outbound Technical Support in an international BPO.
• Ability to close calls independently.
• Availability to work night shifts in the U.S. time zone.

Responsibilities

• Provide technical support for computer, printer, broadband, router, and mobile issues.
• Deliver accurate resolutions to customer issues.

Skills

Technical troubleshooting skills

Effective communication in English

Job description

Adeeba Group – US Inbound Tech Process

Full-time position at Adeeba Group’s leading online and mobile marketplaces, providing technology services for retail and wholesale trade, cloud computing, and more.

Responsibilities & Qualifications

• 1 to 2 years of experience in Inbound/Outbound Technical Support within an international BPO environment.
• Proven ability to close calls independently.
• Strong technical troubleshooting skills for computer, printer, broadband, router, email, Mac, iPhone, and iPad issues.
• Effective communication in English and ability to provide accurate resolutions to customer issues.
• Availability to work night shifts in the U.S. time zone.
• Immediate availability to join is preferred.

Benefits

• Competitive fixed salary paid on the 1st of each month into a salary account.
• Fixed salary range of ₹15,000–22,000 per month (plus incentives).
• 24 paid leaves per year with additional compensatory time off and birthday leave.
• Attractive incentive structure.
• No extension of shift timings.
• Friendly and supportive work environment.
• Direct company posting – no recruitment fees.