Accounts Receivable Specialist

symplr; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Symplr in Bengaluru is seeking an Accounts Receivable Specialist to ensure accurate payment processing and maintain customer records. You will handle invoices, credits, and reconciliations in line with company policies and systems.

The role emphasizes resolving inquiries, supporting vendor onboarding, and collaborating with finance and sales to maintain cash flow. Strong communication and time management are essential for professional customer interactions.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of related accounts receivable experience.
• Proficient in Microsoft Office.
• Excellent oral and written communication skills.
• Strong organizational and time management abilities.
• Professional and courteous interaction with customers and coworkers.
• Ability to train and coach team members and provide feedback.
• Ability to resolve issues and conflicts.

Responsibilities

• Process, distribute, and research invoices/orders, returns, and credits.
• Resolve and reconcile customer inquiries and disputes.
• Update and maintain customer master file and support vendor onboarding and maintenance.
• Serve as the liaison between finance and sales departments.
• Act as the contact point and provide effective guidance for a group of team members.
• Prepare journal entries as needed to clear customer accounts.

Skills

Microsoft Office

Strong communication skills

Organizational skills

Time management

Customer service

Team coordination

Conflict resolution

One year of related experience

Education

High school diploma or equivalent

Job description

Overview

The Accounts Receivable Specialist works with all departments to ensure timely and accurate paymentcollection and effectively works within the established accounting policies and guidelines of thecompany. Responsible for the maintenance of accounts receivable calculations and records, includingaccount reconciliations, overdue invoices, refunds, and related items. Maintains customer records innecessary systems.

Duties & Responsibilities

• Process, distribute, and research invoices/orders, returns, and credits
• Resolve and reconcile customer inquiries and disputes
• Update and maintain customer master file and support vendor onboarding and maintenance
• Serve as the liaison between finance and sales departments
• Act as the contact point and provide effective guidance for a group of team members
• Prepare journal entries as needed to clear customer accounts

Skills Required

• High school diploma or equivalent
• One year of related experience
• Solid understanding of computer skills, including Microsoft Office suite
• Excellent oral and written communication skills
• Organization and time management skills
• Ability to interact politely and professionally with customers and/or coworkers
• Ability to set goals and deadlines, delegate tasks, provide training and coaching, and listen toteam feedback
• Ability to resolve issues and conflicts