Accounts Receivable Associate | Finance

Dupont Specialty Products; Hyderabad; Hybrid; INR 500,000 - 700,000; Full time

Job summary

Dupont Specialty Products is seeking an Accounts Receivable Research Specialist in Hyderabad. The role involves researching and resolving discrepancies in customer payments, ensuring accurate cash postings, and maintaining detailed records.

You will coordinate with customers and internal teams to clear open items and improve cash flow. The candidate should have 5+ years of AR experience, SAP proficiency, and strong written and verbal communication skills.

Qualifications

• Strong communication and interpersonal skills.
• 5+ years of accounts receivable experience.
• SAP knowledge.
• MS Office proficiency; Macros a plus.
• Written and spoken English fluency.

Responsibilities

• Research and resolve discrepancies related to outstanding customer payments.
• Communicate with customers and internal departments to resolve cash applications issues.
• Reconcile AR ledgers and adjust discrepancies to keep records accurate.
• Interact with customers via phone, email, or written correspondence to resolve payment issues.
• Maintain records of research and resolutions; prepare regular aging reports.

Skills

Accounts receivable

SAP

MS Office

Communication

Education

B.Com / MBA / CA Inter

Tools

Excel Macros

Job description

Summary of the role

The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments to identify and rectify incorrect cash apps issues, ensuring that accounts are properly updated.

List of duties:-

• The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments
• Research and resolve customer payment issues, including payment mismatches, unapplied payments, or short payments, through detailed analysis and communication with customers or internal departments.
• Reconcile accounts receivable ledgers by reviewing transactions and adjusting any discrepancies to ensure accurate and complete records.
• Interact with customers via phone, email, or written correspondence to resolve outstanding payment issues or clarify invoicing concerns.
• Maintain accurate records of research and resolutions, prepare regular reports on account status, and track aging accounts.
• Casha application knowledge is required
• Work closely with the Customer, Credit and customer service, and billing departments to gather necessary information to resolve open payments.
• Payment Application: Ensure accurate posting of payments to the correct customer accounts and raise dispute accordingly
• Escalate complex issues or payment disputes to the appropriate department or manager when necessary.
• Assist with other accounts receivable or administrative tasks as needed.
• Excellent verbal and written communication skills to liaise effectively with customers and internal teams
• Strong ability to analyze and resolve issues independently

Desired professional experience:-

• Strong communication and interpersonal skills,
• 5+ Years of experience AR
• SAP knowledge
• Good in MS office, Macros would be added advantage
• Possess good Written and fluent Oral communication skills required

Education level and qualifications: -

B.Com, MBA, CA inter (Not Mandatory)