Job Title: Sr. Specialist - Accounts Receivables
Location: Hyderabad
Reports to: Accounts Manager
Job Summary
The Senior Specialist Accounts Receivable is responsible for applying customer payments accurately and on time, while maintaining clean and up-to-date AR records. This role also supports returns, refunds, and commission-related adjustments, ensuring all transactions follow company policies.
Key Responsibilities
- Apply daily cash receipts (ACH, wires, checks, lockbox, credit cards) accurately and promptly
- Review remittances and apply payments to the correct invoices
- Reconcile unapplied cash and research discrepancies with internal teams and customers
- Process customer refunds, including overpayments and credit balances
- Support return orders by validating and posting credits correctly
- Handle customer commission-related adjustments (e.g., sales commissions impacted by returns, cancellations, or payment status) in coordination with Sales
- Investigate and resolve short pay, deductions, and pricing issues
- Partner with Credit, collections, and Sales to keep customer accounts accurate
- Maintain clear documentation and audit trails
- Assist with bank reconciliations and cash clearing
- Support month-end close, including AR cleanup and reporting
- Identify opportunities to improve processes, especially in high-volume environments
Qualifications
- Bachelors degree in accounting, finance, or related field (preferred)
- 36 years of AR or cash application experience
- Strong understanding of cash applications, refunds, and credit memos
- Experience with returns and adjustments in product-based businessesFamiliarity with ERP systems (SPS, SAP, Oracle, NetSuite, etc.)
- Strong Excel skills
- Detail-oriented with solid reconciliation skills
- Good communication and teamwork skills
Preferred Skills
- Experience with deductions and dispute resolution
- Background in high-volume, order-based environments (e.g., stone, manufacturing, construction materials)
Work Schedule Requirement
- This role requires working in US shift / night shift to support operations
- Flexibility during month-end close
Key Performance Indicators (KPIs)
- Cash application accuracy and turnaround time
- Reduction in unapplied cash
- Timely processing of refunds and credits
- Accuracy of commission adjustments
- Speed of resolving discrepancies