Account Receivable Associate Analyst (Shared Services) - Global Accounting Research

E.I. Dupont India Pvt Ltd; India; On-site; INR 600,000 - 800,000; Full time

Job summary

E.I. Dupont India Pvt Ltd is seeking an Accounts Receivable Research Specialist responsible for resolving discrepancies related to customer payments and maintaining accurate records. The selected candidate will need strong communication skills and experience in accounts receivable.

Responsibilities include interacting with customers, reconciling accounts, and ensuring timely collections. A minimum of 5 years of experience in AR and knowledge of SAP are preferred, along with effective analytical skills.

DuPont offers a comprehensive pay and benefits package.

Qualifications

• 5+ years of experience in Accounts Receivable.
• Good written and oral communication skills required.
• Experience with cash application processes.

Responsibilities

• Research and resolve customer payment issues promptly.
• Reconcile accounts receivable ledgers to ensure accuracy.
• Communicate effectively with customers to clarify payment issues.

Skills

Strong communication and interpersonal skills

Account reconciliation

Analytical skills

Cash application knowledge

SAP knowledge

Education

B.Com, MBA, CA inter (Not Mandatory)

Tools

MS Office

Job description

Summary of the role

The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments to identify and rectify incorrect cash apps issues, ensuring that accounts are properly updated.

List of duties

• The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments
• Research and resolve customer payment issues, including payment mismatches, unapplied payments, or short payments, through detailed analysis and communication with customers or internal departments.
• Reconcile accounts receivable ledgers by reviewing transactions and adjusting any discrepancies to ensure accurate and complete records.
• Interact with customers via phone, email, or written correspondence to resolve outstanding payment issues or clarify invoicing concerns.
• Maintain accurate records of research and resolutions, prepare regular reports on account status, and track aging accounts.
• Casha application knowledge is required
• Work closely with the Customer, Credit and customer service, and billing departments to gather necessary information to resolve open payments.
• Payment Application: Ensure accurate posting of payments to the correct customer accounts and raise dispute accordingly
• Escalate complex issues or payment disputes to the appropriate department or manager when necessary.
• Assist with other accounts receivable or administrative tasks as needed.
• Excellent verbal and written communication skills to liaise effectively with customers and internal teams
• Strong ability to analyze and resolve issues independently

Desired professional experience

• Strong communication and interpersonal skills,
• 5+ Years of experience AR
• SAP knowledge
• Good in MS office, Macros would be added advantage
• Possess good Written and fluent Oral communication skills required

Education level and qualifications

• B.Com, MBA, CA inter (Not Mandatory)

DuPont offers a comprehensive pay and benefits package.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.