Account Receivable Associate Analyst ( Shared Services ) - Global Accounting Research

DuPont; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

DuPont is seeking an experienced Accounts Receivable Research Specialist in Hyderabad, India. This role involves researching and resolving customer payment discrepancies, maintaining accurate records, and ensuring timely collections. Ideal candidates will have strong communication skills and 5+ years of experience in Accounts Receivable.

Knowledge of SAP and MS Office is preferred, along with a strong ability to analyze and resolve issues independently. DuPont offers a comprehensive pay and benefits package.

Qualifications

• 5+ years of experience in Accounts Receivable is required.
• Excellent verbal and written communication skills are mandatory.
• Ability to analyze and resolve issues independently.

Responsibilities

• Research and resolve customer payment issues through detailed analysis.
• Reconcile accounts receivable ledgers and adjust discrepancies.
• Interact with customers to clarify invoicing concerns.
• Maintain accurate records and prepare reports on account status.
• Ensure accurate posting of payments to the correct accounts.

Skills

Communication skills

Interpersonal skills

Analytical skills

SAP knowledge

MS Office proficiency

Casha application knowledge

Education

B.Com, MBA, CA inter (Not Mandatory)

Tools

SAP

MS Office

Job description

Summary of the role

The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments to identify and rectify incorrect cash app issues, ensuring that accounts are properly updated.

List of duties

• Research and resolve customer payment issues, including payment mismatches, unapplied payments, or short payments, through detailed analysis and communication with customers or internal departments.
• Reconcile accounts receivable ledgers by reviewing transactions and adjusting any discrepancies to ensure accurate and complete records.
• Interact with customers via phone, email, or written correspondence to resolve outstanding payment issues or clarify invoicing concerns.
• Maintain accurate records of research and resolutions, prepare regular reports on account status, and track aging accounts.
• Casha application knowledge is required.
• Work closely with the Customer, Credit, and customer service and billing departments to gather necessary information to resolve open payments.
• Ensure accurate posting of payments to the correct customer accounts and raise disputes accordingly.
• Escalate complex issues or payment disputes to the appropriate department or manager when necessary.
• Assist with other accounts receivable or administrative tasks as needed.
• Excellent verbal and written communication skills to liaise effectively with customers and internal teams.
• Strong ability to analyze and resolve issues independently.

Desired professional experience

• Strong communication and interpersonal skills.
• 5+ Years of experience in AR.
• SAP knowledge.
• Good in MS Office; macros would be an added advantage.
• Possess good written and fluent oral communication skills.

Education level and qualifications

B.Com, MBA, CA inter (Not Mandatory).

Equal Employment Opportunity

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit the Accessibility Page for Contact Information.

Compensation and Benefits

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.