Account Manager-Intermediates

Nouryon; Navi Mumbai; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Nouryon is seeking a seasoned sales professional to drive the Intermediates Business Line across the India region. You will define and implement business strategies for key accounts, manage multi-level customer relationships, and work with R&D, logistics, and regulatory teams to meet growth targets.

You will own forecasts, budgets, and demand planning while delivering on short- and long-term objectives in a dynamic regional market.

Qualifications

• 5-10 years of commercial experience in the chemical industry.
• Proven knowledge of chemical sector/sales.
• Experience with CRM tools.

Responsibilities

• Develop and execute sales strategies for assigned accounts.
• Keep management informed of key activities and forecasts.
• Build strong relationships with customers at multiple levels.
• Lead contract negotiations and coordinate with logistics and regulatory teams.
• Provide business insights through regular reports and analyses.

Skills

Sales & Account Management

Chemical Industry Knowledge

Customer Relationship

Strategic Planning

Forecasting

Communication Skills

Education

Bachelor's in Chemistry/ Chemical Engineering

Tools

CRM

Arkieva

RFA

Job description

At Nouryon, our global team takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.

Purpose/Key Objectives of the Job:

• Sales of the full range of the Intermediates Business Line (including 3 Product lines – MCA, Ethylene Amines, Sulfur Products) product portfolio in the designated territory.
• Member of the EMEA & India sales organization and indirect the global sales organization of Intermediates Business Line.
• Define, develop, implement, and execute the business strategy for the assigned accounts under the supervision of the Regional Sales Manager.
• Direct contact with customers in the region, representing Nouryon in a professional manner.
• Relationships of functions outside sales with customers (e.g., R&D/technical service visits).
• Increase volume and profitability for the assigned accounts.
• Take ownership of and deliver on the short- and long-term objectives.
• Take ownership of and deliver sales according to budget.
• Take ownership of and provide accurate sales forecasts.
• Continuously prospect and identify business growth opportunities.
• Prepare detailed annual budget and quarterly forecasts/demand plan for the account.
• Conduct business according to Nouryon code of conduct (internally and externally).

About The Job (Job Responsibilities):

• Develop, manage, and ensure realization of strategies created and the sales for the assigned accounts.
• Fully understand the assigned accounts’ current and future needs and act upon the customer’s strategy and tactics.
• Create and own the Customer Value Proposition at the accounts.
• Keep an overall perspective of interactions and communications between the accounts and Nouryon.
• Identify and prioritize growth opportunities for the business/segment at the key accounts.
• Develop strong relationship with key players at the customer and create multi-level connections with the customer organization.
• Create a strong network within the business/segment and Nouryon with regards to the accounts.
• Serve as a lead contact point for contract negotiations.
• Keep management informed of all key activities at the accounts through effective internal communication.
• Provide insights regarding quantitative and qualitative developments by periodical and ad hoc reports and/or analyses.
• Support the coordination and management of local deliveries.
• Monthly reporting of the business progress.
• Quarterly update of the business suggestions for improvements.
• Collection, collation, and interpretation of business intelligence.
• Manage customer relationships and requirements in line with the Intermediates BL strategy.
• Support all corporate projects and development initiatives (IBP, CRM, MM, etc.).
• Follow the process disciplines and the usage of systems such as RFA, Arkieva, CRM etc.
• Ensure that all Nouryon corporate directives, guidelines, and principals (competition compliance etc.) are strictly adhered to throughout the organization.
• Sales contacts with representatives of companies of various sizes and at a variety of levels.
• Cross functional contact with all levels within Performance Formulations on a regular basis.
• Interaction with internal central and regional logistics teams and external logistic suppliers.
• Contact with regional regulatory and other statutory authorities.
• Membership of trade and professional associations if requested/required.

We believe you bring (Education & Experience):

• 5-10 years of commercial experience in the Chemical industry.
• Professional with broad and/or extensive knowledge in Chemical sector/Sales.
• Experience in Specialty Chemical/Base chemicals industry process and business environment is preferred.
• Excellent written and verbal communication skills.
• Experience from a global business culture.
• Experience of working in CRM tools.