Account Manager

Sociowash; New Delhi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Sociowash is seeking a skilled Account Manager with 1 to 6 years of experience to join our IT Services & Consulting team in India. You will manage client relationships, identify opportunities, and drive account growth.

In this role, you will collaborate with cross-functional teams to deliver tailored solutions, analyze client needs, and ensure high satisfaction through proactive service and strategic insights.

Qualifications

• Proven experience in account management, preferably in the IT services industry.
• Strong understanding of customer needs and market trends.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Develop and implement effective account management strategies to drive business growth.
• Build and maintain strong relationships with clients to ensure customer satisfaction.
• Identify new business opportunities and expand existing accounts.
• Collaborate with cross-functional teams to deliver exceptional service and support.
• Analyze market trends and competitor activity to stay ahead in the industry.
• Provide exceptional customer service and support to resolve client queries and concerns.

Skills

Account management

Client relationships

Communication

Analytical thinking

Organizational skills

Job description

We are looking for a skilled Account Manager with 1 to 6 years of experience to join our team in the IT Services & Consulting industry. The ideal candidate will have a strong background in account management and excellent communication skills.

Roles and Responsibility

• Develop and implement effective account management strategies to drive business growth.
• Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
• Identify new business opportunities and expand existing accounts.
• Collaborate with cross-functional teams to deliver exceptional service and support.
• Analyze market trends and competitor activity to stay ahead in the industry.
• Provide exceptional customer service and support to resolve client queries and concerns.

Job Requirements

• Proven experience in account management, preferably in the IT Services & Consulting industry.
• Strong understanding of customer needs and market trends.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and organizational skills with attention to detail.
• Experience working with clients to understand their requirements and provide tailored solutions.