Account Manager

Red Lantern Digital Media Limited; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Red Lantern Digital Media Limited in Mumbai is seeking an Account Manager to build strong client relationships, translate briefs into action, and ensure excellent execution across sport and entertainment accounts.

You will act as a liaison between clients and internal teams, manage multiple projects, and drive content planning and delivery while monitoring performance and insights to inform future activity.

Qualifications

• 3+ years of experience in account management or a similar role.
• Strong written and verbal communication skills.
• Proactive approach to building trusted, long-term client relationships.
• Experience with social media, digital content or integrated campaigns.

Responsibilities

• Build strong client relationships and manage briefs, feedback and approvals to ensure alignment across teams.
• Oversee content planning and delivery across assigned accounts and translate client briefs into clear actions and timelines.
• Coordinate delivery with cross-functional teams (content, creative, design, production, strategy) and support regular client reporting and performance analysis.

Skills

Client relationships

Project management

Communication skills

Stakeholder management

Content/digital experience

Job description

Account Manager

At Red Lantern, we build long-term partnerships, connect global ambition with local expertise, and create work that delivers meaningful growth for brands across sport and entertainment.

We’re looking for an Account Manager to join our team in Mumbai, someone who can build strong client relationships, bring clarity to fast-moving projects, and ensure great ideas translate into consistently strong execution.

This role sits at the centre of our client and internal teams, connecting strategy, content and delivery while ensuring every brief moves smoothly from conversation to execution.

What you’ll be doing

Build strong client relationships

• Build trusted relationships through proactive, clear and consistent communication
• Manage incoming briefs, feedback and approvals, ensuring expectations and priorities are understood across teams
• Act as a key point of contact, keeping clients informed and projects moving

Drive content planning and execution

• Oversee content planning and delivery across assigned accounts
• Translate client briefs into clear actions, timelines and deliverables for internal teams
• Ensure work is delivered on time, to brief and to a consistently high standard
• Identify potential challenges early and work proactively with teams to find solutions

Connect teams and keep projects moving

• Work closely with content, creative, design, production and strategy teams to coordinate delivery
• Manage timelines and workflows across multiple projects and stakeholders
• Ensure teams have the information and resources they need to execute effectively
• Create clear communication between clients and internal teams throughout each project
• Support regular client reporting and performance analysis
• Monitor content and campaign performance to understand what is working and where opportunities exist
• Help turn data into clear insights and recommendations that strengthen future activity
• Contribute to client conversations around performance, learnings and next steps

What you bring

• 3+ years of experience in account management, client servicing or a similar role
• Confidence managing day-to-day client relationships and multiple stakeholders
• Strong written and verbal communication skills
• A proactive approach to building trusted, long-term relationships

An understanding of content and digital

• Experience working across social media, digital content or integrated campaigns
• Understanding of content planning, production and delivery workflows
• An interest in sport, entertainment, culture and the way audiences engage across digital platforms

The ability to execute

• Highly organised and comfortable managing multiple projects, briefs and deadlines simultaneously
• Strong attention to detail and ability to maintain quality in a fast-paced environment
• Confident working independently while knowing when to bring in the wider team
• Solutions-focused, adaptable and comfortable responding to changing priorities
• Comfortable working across creative, content, strategy and production teams
• Able to bring structure and clarity to complex or fast-moving projects
• A team-first approach with a focus on delivering the best possible outcome for both clients and colleagues

We’re a global growth partner working across sport and entertainment, helping brands unlock fan growth, cultural relevance and commercial opportunity.

Our teams are embedded across key markets, combining local expertise with global scale to create work that connects with audiences and delivers lasting impact.

If you’re someone who enjoys building strong client relationships, thrives on making things happen and wants to be part of a global team shaping how sport and entertainment brands grow across markets, we’d love to hear from you.