Account Manager - Creative Integrated | Location: Mumbai | 18 December

PivotRoots; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading digital marketing agency is seeking an Account Manager to drive client success through effective multi-channel strategies. You will be responsible for developing and overseeing integrated marketing campaigns, managing client relationships, and ensuring all deliverables meet quality standards and align with client goals. The ideal candidate has over 4 years of experience in digital marketing and strong skills in SEO, SEM, Social Media, and Content Marketing. This permanent role is based in Mumbai, India.

Qualifications

• 4+ years of experience in digital marketing, with 2+ years in account management or integrated strategy.
• Familiarity with at least three core digital channels.
• Exceptional communication skills for presenting strategies.

Responsibilities

• Lead development of data-driven digital marketing strategies.
• Conduct market research and audience segmentation.
• Build strong relationships with clients and stakeholders.
• Manage account budgets, billing, and performance KPIs.

Skills

Digital marketing

Client management

SEO

SEM

Social Media

Content Marketing

Email/CRM

Data interpretation

Communication

Education

Bachelor’s degree in Marketing, Communications, Business or related field

Tools

Google Analytics

Google Ads

CRM systems

Job description

Account Manager - Creative Integrated | Location: Mumbai | 18 December

Job Description & Work Exp.

The Integrated Account Manager is the primary strategic leader and relationship owner for aportfolio of key client accounts. This role is responsible for driving client success by developing,executing, and overseeing cohesive, multi-channel digital marketing and brand creativestrategies that span across SEO, Paid Media (SEM/PPC), Social Media, Content Marketing, andEmail/CRM. The ideal candidate blends exceptional client management skills with a deep,hands-on understanding of digital performance channels and creative impact.

Responsibilities

• Lead the development of holistic, data-driven digital marketing strategies that align withclient business objectives and address diverse marketing funnel stages.
• Provide strategic creative direction and oversight, ensuring all visual and messagingassets are consistent with the client's brand guidelines and campaign objectives.
• Serve as the internal "quarterback," ensuring seamless integration and consistencyacross all execution teams (e.g., Paid Search, SEO, Creative).
• Conduct market research, competitive analysis, and audience segmentation to identifygrowth opportunities and strategic pivots.
• Act as the senior point of contact, building strong, trusted relationships with clients andstakeholders at all levels.
• Clearly articulate complex strategic recommendations, performance insights, andcampaign results in client-facing presentations and quarterly business reviews (QBRs).
• Proactively manage client expectations, address concerns, and identify opportunitiesfor account growth and expansion of services.
• Oversee the financial health and key performance indicators (KPIs) of assignedaccounts, focusing on efficiency, profitability, and delivery excellence.
• Collaborate with analytics and channel specialists to interpret performance data andtranslate technical findings into actionable business insights for the client.
• Ensure all campaigns are delivered on time, within budget, and adhere to the highestquality standards.
• Manage account budgets, billing, forecasting, and reporting accuracy.
• Develop and present comprehensive campaign proposals, statements of work (SOWs),and contracts.
• Mentor and guide cross-functional teams (e.g., strategists, specialists) to ensure unifiedexecution of the integrated plan.
• Act as the liaison between the Creative team and the client, consolidating feedback andensuring creative outputs are strategically aligned with channel best practices.
• Facilitate efficient communication between client teams and internal execution teamsto maintain alignment on goals and deliverables.

Skills and Qualifications

• 4+ years of experience in digital marketing, with at least 2 years in anaccount management, client services, or integrated strategy role within an agency ormarketing organization.
• Proven familiarity with the strategic nuances of at least three coredigital channels (e.g., SEO, SEM, Social Media, Content, Email).
• Exceptional written and verbal communication skills, including provenability to present complex strategies to senior-level clients.
• Strong ability to read, interpret, and action performance data fromplatforms like Google Analytics, Google Ads, and CRM systems.
• Bachelor’s degree in marketing, Communications, Business, or a relatedfield.

Contract Type : Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.