Account Manager

Havas Creative Network India; Gurugram District; On-site; INR 500,000 - 900,000; Full time

Job summary

Havas Creative Network India is seeking an Account Manager with 3+ years of experience to manage client relationships and drive growth from Gurgaon location.

The role focuses on understanding client requirements, coordinating with internal teams, and delivering timely services while maintaining high customer satisfaction.

Qualifications

• Immediate joiners only.
• Minimum 3 years of relevant work experience is mandatory.

Responsibilities

• Manage and maintain strong relationships with existing clients.
• Understand client requirements and provide suitable solutions.
• Identify opportunities for upselling, cross-selling, and business growth.
• Coordinate with internal teams to ensure timely delivery of services.
• Handle client queries, resolve issues, and ensure customer satisfaction.
• Monitor account performance and maintain regular client communication.
• Prepare account reports, sales updates, and performance reviews.
• Achieve assigned targets and contribute to overall business growth.

Job description

We are looking for a proactive and result-oriented Account Manager with 3+ years of experience in managing client relationships, driving account growth, and ensuring customer satisfaction. The ideal candidate should have strong communication, negotiation, and relationship management skills.

Key Responsibilities

• Manage and maintain strong relationships with existing clients.
• Understand client requirements and provide suitable solutions.
• Identify opportunities for upselling, cross-selling, and business growth.
• Coordinate with internal teams to ensure timely delivery of services.
• Handle client queries, resolve issues, and ensure customer satisfaction.
• Monitor account performance and maintain regular client communication.
• Prepare account reports, sales updates, and performance reviews.
• Achieve assigned targets and contribute to overall business growth.

Eligibility Criteria

• Immediate joiners only.
• Candidates must be willing to work from Gurgaon (Gurugram) location.
• Minimum 3 years of relevant work experience is mandatory.