Account Manager

LambdaTest is now TestMu AI; Dadri; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

LambdaTest is now TestMu AI in Noida seeks an experienced account manager to drive product adoption and manage complex relationships with stakeholders. This full-time role requires 7 to 12 years of experience in relationship management and proven strategies for revenue growth.

The ideal candidate will demonstrate success in upselling and maintaining high client satisfaction. Responsibilities include analyzing account performance and enhancing client engagement through industry insights.

Qualifications

• Experience in relationship management.
• Ability to identify upsell opportunities.
• Experience in managing stakeholder relationships.

Responsibilities

• Drive product adoption within key accounts.
• Manage complex stakeholder relationships effectively.
• Analyze account performance to inform growth strategies.

Skills

Relationship management

Stakeholder engagement

Upsell strategy execution

Job description

The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle. Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

Location: Noida — Full-Time — 7 to 12 Years Experience

The Pillars of Impact

Account Expansion (50%)

• Drive product adoption within key accounts.
• Identify and execute upsell opportunities.
• Expand footprint through cross‑selling initiatives.
• Maintain high‑level client satisfaction and loyalty.

Stakeholder Engagement (30%)

• Manage complex stakeholder relationships effectively.
• Serve as primary contact for all client communications.
• Navigate client organizations to identify key decision makers.

Strategic Insight (20%)

• Analyze account performance to inform growth strategies.
• Provide feedback to product teams for continuous improvement.
• Utilize industry insights to enhance client engagement.

Must‑Haves — Do not apply unless you have these

• You must have experience in relationship management.
• You must have the ability to identify upsell opportunities.
• You must have experience in managing stakeholder relationships.

The Bar — What You Must Prove

• Proven revenue growth from key account management, demonstrated by a 30% year‑over‑year increase in previous roles.
• Demonstrated ability to execute upsell strategies, achieving a 20% increase in sales.
• Effective stakeholder relationship management, with a record of retaining top‑tier clients for over five years.
• Strong product adoption initiatives, leading to a 40% boost in product adoption.