Account Manager

Ascendion; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Ascendion in Bengaluru/Bangalore is seeking an impact-driven Account Manager to advocate for clients, ensuring long-term satisfaction and success while balancing relationship management with revenue expansion.

You will manage client relationships, lead renewals, identify upsell opportunities, collaborate with delivery teams, and report KPIs to leadership for ongoing business growth.

Responsibilities

• Manage Client Relationships
• Serve as the lead point of contact for all client matters
• Build trusted partnerships with key stakeholders and executives
• Conduct regular strategic business reviews to monitor client health
• Drive Revenue Expansion
• Own account renewals to minimize client churn
• Identify upselling and cross-selling opportunities within your portfolio
• Meet or exceed quarterly and annual net-revenue goals
• Collaborate Across Internal Teams
• Partner with Practice, Delivery, and support teams
• Oversee onboarding processes for new clients to ensure early success
• Track Performance and Report
• Forecast and track key account metrics and revenue indicators
• Maintain accurate and up-to-date client records in our CRM system
• Prepare regular status reports for internal and external leadership

Job description

About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Job Description

Role: Account Manager

Location: Vadodara/ Bangalore

We are seeking an impact-driven Account Manager to join our growing team. You will serve as the primary advocate for our clients, ensuring their long-term satisfaction and success. In this role, you will balance relationship management with revenue expansion to drive business growth.

Core Responsibilities

• Manage Client Relationships
• Serve as the lead point of contact for all client matters.
• Build trusted partnerships with key stakeholders and executives.
• Conduct regular strategic business reviews to monitor client health.
• Drive Revenue Expansion
• Own account renewals to minimize client churn.
• Identify upselling and cross-selling opportunities within your portfolio.
• Meet or exceed quarterly and annual net-revenue goals.
• Collaborate Across Internal Teams
• Partner with Practice, Delivery, and support teams
• Oversee onboarding processes for new clients to ensure early success.
• Track Performance and Report
• Forecast and track key account metrics and revenue indicators.
• Maintain accurate and up-to-date client records in our CRM system.
• Prepare regular status reports for internal and external leadership