Account Manager

Tekskills; Bengaluru; On-site; INR 1,100,000 - 1,900,000; Full time

Job summary

Tekskills is seeking an experienced Senior IT Sales professional to manage key accounts in Bengaluru. You will drive revenue by nurturing relationships, resolving issues, and ensuring customer satisfaction.

Responsibilities include developing and executing sales strategies to meet quarterly targets, identifying cross-sell opportunities, and collaborating with delivery and operations teams to ensure seamless service delivery.

Qualifications

• 7–12 years of experience in B2B IT sales or staffing industry
• Strong understanding of IT sales principles and licensing models
• Excellent communication skills for building relationships with clients at all levels
• Proven ability to work independently as well as in a team, self-motivated with high energy

Responsibilities

• Manage key accounts to ensure customer satisfaction and retention
• Develop and execute sales strategies to meet or exceed quarterly targets
• Collaborate with internal teams (delivery, operations) to ensure seamless service delivery
• Identify cross-sell/up-sell opportunities across products/services to drive revenue
• Analyze market trends, competitor activity, and customer needs to inform decisions

Skills

Key account management

Sales strategy

Communication

Independent work

Team collaboration

Market analysis

Job description

Job Summary

• Manage key accounts, ensuring customer satisfaction and retention through effective communication and issue resolution.
• Develop and execute sales strategies to meet or exceed quarterly targets, identifying new business opportunities within existing accounts.
• Collaborate with internal teams (e.g., delivery, operations) to ensure seamless service delivery and resolve any issues that may impact account performance.
• Identify cross-sell/up-sell opportunities across multiple products/services, leveraging strong relationships with customers to drive revenue growth.
• Analyze market trends, competitor activity, and customer needs to inform strategic decisions.

Requirements

• 7-12 years of experience in B2B IT sales or staffing industry; proven track record of success in managing key accounts.
• Strong understanding of IT sales principles, including software licensing models, hardware configurations, etc.
• Excellent communication skills for building strong relationships with clients at all levels; ability to articulate complex technical concepts simply.
• Proven ability to work independently as well as part of a team; self-motivated with high energy level.