Key Account Manager

Embark; Mumbai; On-site; INR 800,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Collaborative and innovative environment

Professional growth and skill development

Job summary

Embark is seeking a results-driven Key Account Manager in Mumbai to manage and grow strategic enterprise accounts. You will be responsible for driving revenue growth and strengthening client relationships through tailored technology solutions.

The ideal candidate should have over 5 years of B2B sales experience, particularly in IT hardware or software sales. This role offers a collaborative environment with opportunities for professional growth.

Qualifications

• 5+ years of experience in B2B sales, preferably in IT hardware, telecom, or software.
• Proven track record of managing key accounts and achieving sales targets.
• Strong understanding of enterprise sales cycles.
• Excellent relationship-building skills.
• Strong analytical and negotiation skills.

Responsibilities

• Manage and grow strategic enterprise accounts.
• Drive revenue growth through upselling and new business acquisition.
• Collaborate with internal teams to deliver customized solutions.
• Conduct regular customer meetings to strengthen engagement.

Skills

B2B sales

Stakeholder management

Solution-based selling

Negotiation

Time management

Organizational skills

Communication

Job description

Job Description

One of our Client is looking for results-driven and customer-focused Key Account Manager to manage and grow strategic enterprise accounts. The ideal candidate will be responsible for driving revenue growth, strengthening client relationships, and delivering tailored technology solutions aligned with customer business objectives.

Key Requirements

• Own and manage a portfolio of key accounts, ensuring long-term relationship development and customer satisfaction.
• Develop deep understanding of client business, industry trends and technology needs to identify growth opportunities.
• Drive revenue growth through upselling, cross‑selling and new business acquisition within existing accounts.
• Build and execute account plans and sales strategies to meet or exceed assigned targets.
• Engage with key stakeholders and decision‑makers to position solutions effectively.
• Conduct regular customer meetings (in‑person) to strengthen engagement and uncover new opportunities.
• Collaborate with internal teams (pre‑sales, marketing, product and practice) to deliver customized solutions.
• Maintain accurate sales forecasts, pipeline management, and CRM hygiene.
• Negotiate commercial terms and close deals while ensuring profitability.
• Track market trends, competitor activities, and customer insights to refine sales strategies.

Required Experience

• 5+ years of experience in B2B sales, preferably in IT hardware, telecom, software sales and mobility solutions.
• Proven track record of managing key accounts and consistently achieving or exceeding sales targets.
• Strong understanding of enterprise sales cycles and solution-based selling.
• Ability to analyze customer needs and align them with technology solutions.
• Strong business acumen with the ability to interpret market and industry insights.
• Excellent stakeholder management and relationship‑building skills.
• Strategic account planning and execution.
• Sales forecasting and pipeline management.
• Negotiation and closing skills.
• Strong communication and presentation abilities.
• Customer‑centric mindset with problem‑solving approach.
• Team player with ability to influence cross‑functional teams.
• Time management and organizational skills.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional growth and skill development.