Academic Operations Associate

Accredian; Gurugram District; On-site; INR 279,000 - 446,000; Full time

Benefits offered by this job

Exposure to ISB/BITS/NITs

Fast-growing environment

Rapid advancement potential

Job summary

Accredian is an Edtech company focused on upskilling professionals to help them seize exciting opportunities shaping the industry. In this role, you will join the academic operations team to plan batch and faculty calendars and ensure a seamless student experience.

Responsibilities include coordinating calendars, driving revenue through upsells, collecting feedback, drafting contracts and invoices, and ensuring queries are resolved promptly while collaborating with marketing and sales for smooth

Qualifications

• Strong communication skills with excellent written and spoken English.
• Passion for education and helping learners.
• Minimum 1+ years experience in similar roles in education or related industries.

Responsibilities

• Plan batch calendars and faculty calendars and share them with students and stakeholders.
• Achieve monthly revenue targets from upselling and referrals from current students.
• Collect course feedback from students and pass it to relevant faculty/head of department.
• Create faculty contracts and prepare billing invoices.
• Take end-to-end responsibility for student experience and resolve queries promptly.
• Collaborate with marketing and sales to ensure smooth program participation.

Skills

Communication skills

English fluency

Multitasking

Job description

Explore our journey and offerings here: https://accredian.com/

About Us

We are a fast growing Edtech company with the mission to upskill professionals thereby helping them fill exciting opportunities that will shape the future of industry. Targeted towards working professionals, we provide cutting edge programs in next generation areas like Digital Transformation, Leadership, Data Science, Product Management, Senior Management, AI etc. Our USP is to provide transformative learning experience that will help learners become industry leaders.

Join our mission of helping a million professionals achieve their dream jobs through upskilling in next generation skills.

The Role:

In this role, you will be working with the academic operations team of the company.

Your day-to-day responsibilities will include:

• Planning batch calendars, faculty calendars and releasing these calendars to students and other stakeholders.
• Achieve monthly revenue targets from upselling and referrals from current students.
• Collect course feedback from students and pass on this feedback to the relevant faculty and head of department.
• Make faculty contracts, prepare invoices of billing.
• Take end-to-end responsibility of student experience and ensure that their queries are resolved immediately.
• Work with the marketing and sales team to ensure that the student is able to undergo the program smoothly.

What all you need?

• Strong communication skills and strong mastery over written and verbal English.
• Passion for education is a must.
• Should have demonstrated the ability to multi-task and should be able to work with great speed.
• Should have demonstrated experience of handling complex problems.
• Minimum 1+ years experience in similar roles in education and related industries.

What else do you get:

• Opportunity to work with a super talented team of professionals from high pedigree backgrounds like ISB, BITS Pilani, NITs etc.
• In addition to an outstanding work environment with rapid advancement potential, you get the opportunity to work with a super talented team of professionals from high pedigree backgrounds like ISB, BITS Pilani, NITs etc.
• Opportunity to be a part of a super fast growing company.