Academic Counselor (Telugu)

CollegeChalo; Chennai; On-site; INR 300,000 - 520,000; Full time

Job summary

CollegeChalo is seeking an empathetic Academic Counselor (Telugu) in Chennai to guide students and parents through higher education decisions. You will connect via calls, video sessions, and in-person meetings, assess academic backgrounds and goals, and recommend suitable colleges and courses, helping with the complete admission process.

The role requires native/fluent Telugu, working English, a bachelor’s degree, and 1–3 years in counseling or EdTech sales.

Qualifications

• Bachelor’s degree in any discipline.
• Native or fluent proficiency in Telugu with good working knowledge of English.
• 1–3 years of experience in academic counseling, EdTech sales, tele-counseling, or customer support.
• Strong persuasion, active listening, and rapport-building abilities with a target-oriented mindset.

Responsibilities

• Counsel students and parents in Telugu and English to understand students' goals and budgets.
• Recommend degree programs, universities, and career paths while explaining eligibility, fee structures, and placement prospects.
• Follow up with prospective students and parents, resolve queries, and guide applicants through registration and enrollment to meet monthly admission targets.
• Maintain accurate daily logs of calls, counseling sessions, follow-ups, and application statuses in the CRM/lead tracker.

Skills

Persuasion

Active listening

Rapport building

Target orientation

Education

Bachelor’s degree

Tools

MS Excel/Google Sheets

CRM tools

Personal laptop

Job description

We are seeking an empathetic, persuasive, and target-oriented Academic Counselor (Telugu) to guide students and parents in making informed higher education decisions. In this role, you will connect with prospective students via calls, video sessions, and in-person consultations, understand their academic background and career goals, recommend suitable colleges and courses, and assist them through the complete admission process.

Responsibilities

• Student & Parent Counseling: Connect with inbound and outbound leads in Telugu and English to understand students' academic interests, budget, and career aspirations.

• Course & College Guidance: Recommend suitable degree programs, universities, and career pathways while clearly explaining eligibility, fee structures, and placement prospects.

• Admission Conversions: Follow up consistently with prospective students and parents, resolve queries, handle objections, and guide applicants through registration and enrollment to meet monthly admission targets.

• CRM & Lead Management: Maintain accurate daily logs of calls, counseling sessions, follow-ups, and application statuses in the CRM/lead tracker.

Requirements

• Education: Bachelor’s degree in any discipline.

• Language: Native or fluent proficiency in Telugu (spoken & written) along with good working knowledge of English.

• Experience: 1–3 years of experience in academic counseling, EdTech sales, tele-counseling, or customer support.

• Skills: Strong persuasion, active listening, and rapport-building abilities with a target-oriented mindset.

• Tech & Tools: Basic proficiency in MS Excel/Google Sheets, CRM tools, and personal laptop.

Qualifications

• Bachelor’s degree in any discipline