Academic Counselor

upGrad; Pune District; Presencial; INR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

upGrad in India seeks a dynamic International Sales Counselor to mentor potential learners and map their career journeys with upGrad programs. You will guide students, demonstrate how our online model accelerates growth, and manage the complete sales lifecycle for assigned leads.

You will meet weekly enrollment, revenue, and collection targets, articulate the value of our offerings, and maintain CRM records with regular updates. Excellent communication and empathy are essential.

Formación

• Excellent communication skills and interpersonal abilities.
• Proven track record in international EdTech sales and revenue growth.
• Understanding of global student buying behaviours and cultural nuances.

Responsabilidades

• Mentor and guide potential learners in their career journeys.
• Counsel prospective students and map their career paths with upGrad offerings.
• Meet weekly enrollment, revenue, and collection targets.
• Articulate the value of upGrad's online learning model.
• Close sales lifecycle for leads: calls, demos, closing, post-sales follow-up.
• Maintain a comprehensive lead interaction database and provide updates.

Conocimientos

Exceptional communication

International sales experience

EdTech sales

Cultural awareness

Rapport building

Empathy and patience

Funnel management

Target driven

Customer service focus

Educación

Bachelor's degree

Business/Marketing preferred

Herramientas

CRM tools

Sales tracking software

Descripción del empleo

Responsibilities:

• Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.


• Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth.


• Meet weekly enrollment, revenue, and collection targets.


• Articulate the uniqueness and effectiveness of upGrad's online learning model.


• Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.


• Keep a comprehensive database of all interactions with leads and provide regular updates.

Requirements:

• Exceptional communication (both written and verbal) and interpersonal skills.


• Proven experience in international sales, with a preference for EdTech sales.


• Strong understanding of the cultural nuances and buying behaviours of students from across the globe


• High-achieving sales performers with a documented track record of success.


• Active listeners and trustworthy individuals capable of building rapport with potential learners.


• A patient and empathetic approach to handling diverse situations.


• A disciplined mindset for funnel building, feedback tracking, task prioritisation, and consistently exceeding targets and deadlines.


• A sales-oriented mindset to effectively communicate upGrad's offerings and achieve revenue objectives.


• A passion for always delivering exceptional customer service.


• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.

Eligibility:

• A bachelor's degree in any field; a degree in Business, Marketing, or Education is preferred.


• 2-5 years of experience in international sales, preferably in the EdTech sector.


• Proven track record of achieving sales targets and driving revenue growth.


• Familiarity with CRM tools and sales tracking software is an advantage.


• Ability to work effectively in a fast-paced environment and adapt to changing priorities.


• Strong work ethic and a proactive attitude toward achieving results.