Academic Counselor

upGrad; Bengaluru; In loco; INR 600.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

upGrad in Bengaluru seeks a sales-oriented mentor to guide prospective learners through their career journeys and demonstrate how upGrad’s online model drives growth. You will manage the complete sales closing lifecycle for assigned leads—calling, product demonstrations, closing deals, and nurturing post‑sales relationships—while meeting weekly enrolment and revenue targets.

The ideal candidate has exceptional communication, 2–5 years of international sales experience (EdTech preferred), CRM

Competenze

• Excellent communication, both written and verbal.
• Experience in international sales, EdTech preferred.
• Understanding of diverse student buying behaviours.
• Proven track record of meeting and exceeding targets.
• Strong listener with rapport-building skills.
• Disciplined for funnel building and timely delivery.
• Sales-oriented with a customer-service mindset.
• Proficient in MS Office (Outlook, Word, Excel).
• Bachelor’s degree in any field; business/marketing/education preferred.
• 2–5 years in international sales, EdTech preferred.
• Familiarity with CRM tools and sales tracking software.

Mansioni

• Mentor potential learners and guide them in career journeys.
• Provide personalised counselling to map career paths and show upGrad’s value.
• Meet weekly enrolment, revenue and collection targets.
• Articulate upGrad’s online learning model and benefits.
• Manage full sales closing lifecycle for leads: calls, demos, closing, post‑sales care.
• Maintain a comprehensive database of interactions and provide regular updates.

Conoscenze

Exceptional communication

International sales

Cultural understanding

Top performer

Active listening

Empathetic approach

Funnel management

Sales-driven mindset

Customer service

MS Office proficiency

Bachelor's degree

CRM familiarity

Formazione

Bachelor's degree (any field)

Business/Marketing/Education preferred

Strumenti

CRM tools

Descrizione del lavoro

Responsibilities

• Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.
• Provide personalised counselling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth.
• Meet weekly enrolment, revenue, and collection targets.
• Articulate the uniqueness and effectiveness of upGrad's online learning model.
• Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.
• Keep a comprehensive database of all interactions with leads and provide regular updates.

Requirements

• Exceptional communication (both written and verbal) and interpersonal skills.
• Proven experience in international sales, with a preference for EdTech sales.
• Strong understanding of the cultural nuances and buying behaviours of students from across the globe.
• High-achieving sales performers with a documented track record of success.
• Active listeners and trustworthy individuals capable of building rapport with potential learners.
• A patient and empathetic approach to handling diverse situations.
• A disciplined mindset for funnel building, feedback tracking, task prioritisation, and consistently exceeding targets and deadlines.
• A sales-orientated mindset to effectively communicate upGrad's offerings and achieve revenue objectives.
• A passion for always delivering exceptional customer service.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.
• A bachelor's degree in any field; a degree in business, marketing, or education is preferred.
• 2-5 years of experience in international sales, preferably in the EdTech sector.
• Proven track record of achieving sales targets and driving revenue growth.
• Familiarity with CRM tools and sales tracking software is an advantage.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong work ethics and a proactive attitude toward achieving results.