Academic Counselor

Openhire; Gurugram District; On-site; INR 350,000 - 650,000; Full time

Job summary

Openhire in Gurugram, India is looking for an Academic Counselor to guide prospective students and understand their career goals. The role combines counseling with sales to drive enrollments in learning programs through calls, WhatsApp, emails, and demos.

You will explain program features, curriculum and fees, build trust with high-intent leads, and guide students through the entire admission process, including documentation and onboarding.

Qualifications

• Experience in EdTech sales or academic counseling.
• Proven ability to meet enrollment targets.
• Strong communication and relationship-building skills.

Responsibilities

• Engage with leads via calls, WhatsApp, emails and demos.
• Understand student requirements and career goals to recommend programs.
• Explain program features, curriculum, fees and outcomes clearly.
• Convert high-intent leads by building trust and rapport.
• Guide students through end-to-end admission process.
• Assist with documentation, fee payment and onboarding.
• Ensure smooth experience from inquiry to enrollment.
• Maintain lead information in CRM and follow up consistently.
• Track performance metrics including call volumes, follow-ups, demos and closures.

Skills

EdTech sales

Academic counseling

Inside sales

Communication skills

Relationship-building

Tools

CRM software

Job description

Experience: 1-6 year in EdTech sales, academic counseling, or inside sales

About the Job

• We are looking for a high-intent Academic Counselor to guide prospective students and understand their career goals.
• Driving enrollments for the learning programs through a blend of counseling and sales is the primary focus.
• This role is ideal for someone who enjoys meaningful conversations and helping students make the right decisions.

Key Responsibilities

• Engage with leads via calls, WhatsApp, emails, and demos.
• Understand student requirements and career goals to recommend the right program.
• Explain the program features, curriculum, fees, and outcomes clearly.
• Convert high-intent leads by building trust and rapport.
• Guide students through the end-to-end admission process.
• Assist with documentation, fee payment, and onboarding.
• Ensure a smooth experience from the initial inquiry to enrollment.
• Maintain lead information in the CRM and follow up consistently to maximize conversions.
• Track performance metrics including call volumes, follow-ups, demo attendance, and closures.

Requirements

• 1+ year of experience in EdTech sales, academic counseling, or inside sales.
• Strong communication and relationship-building skills.
• Confidence in explaining academic programs and career pathways.
• Proven track record of meeting sales or enrollment targets.
• Ability to work in a fast-paced, target-driven environment.