Academic Counselor

Counsel Union Pvt Ltd; Dadri; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

Unlimited incentives

Job summary

Counsel Union Pvt Ltd. is seeking an Academic Counselor to guide prospective students toward the right psychology programs and convert inquiries into enrollments. The role requires strong communication, profiling skills, and the ability to manage multiple leads in a target-driven sales environment.

You will engage via phone, WhatsApp, Zoom or Google Meet, explain course details, fees and career opportunities, and maintain CRM records to build a robust admissions pipeline.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to profile student needs and guide program selection.
• Experience handling objections and negotiations.
• Comfortable in a target-driven recruitment/sales environment.
• Familiar with CRM systems and lead management.
• Experience in EdTech or education counselling preferred.
• Counselling or education background is advantageous.
• Willingness to work from office daily.

Responsibilities

• Connect with prospective students via phone, WhatsApp, Zoom, or Google Meet.
• Profile candidates' background, goals, and course requirements.
• Counsel on courses, curriculum, fees, eligibility and career opportunities.
• Recommend suitable programs based on student profiles.
• Follow up on queries, objections, and payments.
• Maintain CRM lead information and pipeline.
• Share weekly performance and market feedback with teams.
• Aim to achieve admission and revenue targets.

Skills

Strong communication

Interpersonal skills

Counselling & profiling

Follow-up skills

CRM familiarity

Active listening

Sales orientation

EdTech experience

Office-based work

Industry knowledge

Tools

CRM software

Google Meet

WhatsApp

Job description

Counsel Union is a practical psychology learning EdTech platform offering career-focused psychology programs for students, graduates and working professionals. Our programs focus on practical learning, professional skill development and expert-led training across multiple psychology specialisations.

We are looking for a confident and target-oriented Academic Counselor who can understand prospective students' requirements, guide them towards the right psychology program and convert qualified enquiries into successful enrollments.

Key Responsibilities

• Connect with prospective students through phone calls, WhatsApp, Zoom or Google Meet.
• Understand each candidate's educational background, career goals and course requirements through proper profiling.
• Counsel students about Counsel Union's psychology courses, curriculum, eligibility, duration, fees and career opportunities.
• Recommend the most suitable program based on the student's profile and objectives.
• Handle queries and objections related to course fees, certification, curriculum, career scope and learning format.
• Follow up consistently with interested leads and convert qualified enquiries into enrollments.
• Achieve daily, weekly and monthly admission and revenue targets.
• Maintain accurate lead information, follow-up notes and stages in the CRM.
• Build and manage an active sales and admissions pipeline.
• Follow up on pending payments and support candidates through the admission process.
• Maintain strong relationships with prospective students throughout the counselling journey.
• Prepare daily and weekly performance reports when required.
• Share feedback on lead quality, customer concerns and market trends with the marketing and management teams.

Unlimited Incentives

Requirements

• Strong communication and interpersonal skills.
• Good counselling, profiling and pitching ability.
• Strong follow-up and objection-handling skills.
• Comfortable working in a target-driven sales environment.
• Active listener with good understanding and grasping ability.
• Familiarity with CRM systems and basic sales processes.
• Ability to manage multiple leads and follow-ups efficiently.
• Prior experience in EdTech, education counselling, admissions or inside sales will be preferred.
• Psychology or education industry exposure will be an added advantage.
• Comfortable working from the office and interacting with different people every day.