Academic Counsellor – Inside Sales

MindCruize Education Private Limited; Bengaluru; Presencial; INR 300 000 - 420 000; Tempo integral

Resumo da oferta

MindCruize Education Private Limited is seeking an Academic Counsellor – Inside Sales to drive admissions for UG & PG programs through phone, WhatsApp and virtual counselling. You will manage a personal admissions pipeline and hit monthly targets, while guiding students and parents on courses, fees and admission processes.

The role emphasizes quality counselling, objection handling, and accurate documentation across the admission journey, with CRM/dialer usage and collaboration in daily huddles

Qualificações

• Experience in UG & PG admissions via phone, WhatsApp and virtual counselling.
• Target-driven with ownership of admission metrics (admissions, applications, registrations).
• Strong ability to conduct quality connected calls and maintain daily talk time.

Responsabilidades

• Drive UG & PG offline course admissions for domestic and international programs through phone, WhatsApp and virtual counselling.
• Achieve monthly individual admission, application and registration targets with clear Target vs. Achievement ownership.
• Conduct sufficient number of quality connected calls/day and maintain productive hours of daily talk time.
• Counsel students and parents on courses, universities, eligibility, fees, career outcomes and admission process.
• Generate and manage an individual sales/admission pipeline from fresh, digital and BTL-generated leads.
• Maintain strong lead-to-application, application-to-registration and registration-to-admission conversion ratios
• Update CRM/Dialer regularly with calls, conversations, follow-ups, pipeline stage and next action
• Handle objections, negotiate appropriately and drive closure and fee/payment commitment.
• Participate in daily huddles, performance reviews and contribute to team and individual revenue/admission goals.
• Maintain high standards of student experience, counselling quality and accurate documentation throughout the admission journey.
• Performance Metrics: Admissions | Applications | Registrations | Revenue/Collection | Conversion % | Connected Calls | Talk Time | Follow-ups | Pipeline Value | Target vs. Achievement.

Conhecimentos

1–6 years experience

Ferramentas

CRM/Dialer

Phone & WhatsApp outreach

Descrição da oferta de emprego

Academic Counsellor – Inside Sales | Higher Education Admissions

Role: Academic Counsellor – Inside Sales

Experience: 1–6 Years | Industry: Higher Education / EdTech / Admissions

Key Responsibilities & KRAs:

• Drive UG & PG offline course admissions for domestic and international university/college programs through phone, WhatsApp and virtual counselling.
• Achieve monthly individual admission, application and registration targets with clear Target vs. Achievement ownership.
• Conduct sufficient number of quality connected calls/day and maintain productive hours of daily talk time.
• Counsel students and parents on courses, universities, eligibility, fees, career outcomes and admission process.
• Generate and manage an individual sales/admission pipeline from fresh, digital and BTL-generated leads.
• Maintain strong lead-to-application, application-to-registration and registration-to-admission conversion ratios.
• Update CRM/Dialer regularly with calls, conversations, follow-ups, pipeline stage and next action.
• Handle objections, negotiate appropriately and drive closure and fee/payment commitment.
• Participate in daily huddles, performance reviews and contribute to team and individual revenue/admission goals.
• Maintain high standards of student experience, counselling quality and accurate documentation throughout the admission journey.
• Performance Metrics: Admissions | Applications | Registrations | Revenue/Collection | Conversion % | Connected Calls | Talk Time | Follow-ups | Pipeline Value | Target vs. Achievement.