Academic Counsellor Inside Sales Higher Education Admissions

Vijaybhoomi University; Navi Mumbai; On-site; INR 420,000 - 640,000; Full time

Job summary

Vijaybhoomi University invites an experienced Academic Counsellor Inside Sales to join our Higher Education admissions team in Navi Mumbai. The role focuses on driving UG and PG offline course admissions through phone, WhatsApp, and virtual counselling, targeting domestic and international programs.

You will manage a full sales/admission pipeline, achieve monthly targets, conduct quality calls, handle objections, and ensure a high standard of student experience throughout the journey from

Responsibilities

• Drive UG & PG offline course admissions for domestic and international programs through phone, WhatsApp, and virtual counselling.
• Achieve monthly admission, application, and registration targets with clear Target vs. Achievement ownership.
• Conduct quality connected calls daily and maintain productive hours of daily talk time.
• Counsel students and parents on courses, universities, eligibility, fees, career outcomes, and the admission process.
• Generate and manage an individual sales/admission pipeline from fresh, digital, and BTL-generated leads.
• Ensure lead follow-up, lead nurturing, and conversion from Enquiry Counselling Application Registration Admission.
• Maintain strong lead-to-application, application-to-registration and registration-to-admission conversion ratios.
• Update CRM/Dialer regularly with calls, conversations, follow-ups, pipeline stage and next action.
• Handle objections, negotiate appropriately and drive closure and fee/payment commitment.
• Participate in daily huddles, performance reviews and contribute to team and individual revenue/admission goals.
• Maintain high standards of student experience, counselling quality and accurate documentation throughout the admission journey.

Job description

Academic Counsellor Inside Sales | Higher Education Admissions

Role: Academic Counsellor Inside Sales

Experience: 16 Years |

Industry: Higher Education / EdTech / Admissions

Key Responsibilities & KRAs:

• Drive UG & PG offline course admissions for domestic and international university/college programs through phone, WhatsApp, and virtual counselling.
• Achieve monthly individual admission, application, and registration targets with clear Target vs. Achievement ownership.
• Conduct a sufficient number of quality connected calls/day and maintain productive hours of daily talk time.
• Counsel students and parents on courses, universities, eligibility, fees, career outcomes, and the admission process.
• Generate and manage an individual sales/admission pipeline from fresh, digital, and BTL-generated leads.
• Ensure systematic lead follow-up, lead nurturing, and conversion from Enquiry Counselling Application Registration Admission.
• Maintain strong lead-to-application, application-to-registration and registration-to-admission conversion ratios.
• Update CRM/Dialer regularly with calls, conversations, follow-ups, pipeline stage and next action.
• Handle objections, negotiate appropriately and drive closure and fee/payment commitment.
• Participate in daily huddles, performance reviews and contribute to team and individual revenue/admission goals.
• Maintain high standards of student experience, counselling quality and accurate documentation throughout the admission journey.