Academic Coordinator - Associate

Masters Union; Gurugram District; On-site; INR 650,000 - 900,000; Full time

Job summary

Masters' Union is seeking an Academic Coordinator to ensure smooth academic operations and seamless learning experiences for students and faculty. The role involves coordinating classrooms, IT setups, logistics, and LMS management to keep courses up to date and accessible.

The ideal candidate will have 1–3 years in academic operations, strong communication, and excellent organizational skills, with proficiency in LMS and MS Office.

Qualifications

• Bachelor's degree in Education, Business Administration, or related fields.
• 1-3 years of experience in academic operations or related roles.
• Proficiency in Learning Management Systems and Microsoft Office Suite.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to manage large datasets and operational details with precision.
• Strong interpersonal skills to coordinate with diverse stakeholders.

Responsibilities

• Coordinate daily academic operations (classrooms, IT setups, and logistics).
• Manage LMS by creating courses, uploading materials, and maintaining schedules.
• Take and track attendance, including medical exemptions.
• Address and resolve student and faculty queries with a 24-hour turnaround time.
• Ensure class recordings are downloaded, uploaded, and organized on the LMS.
• Maintain discipline during classes and address IT or facility-related concerns.
• Coordinate assignments, including creating, uploading, and compiling submissions for review.
• Liaise with admin for parking, food, stationery, and other operational needs.
• Support examination logistics, including room bookings and scheduling.
• Keep records updated (attendance, leaves, evaluations, course performance data).
• Maintain open communication with students and faculty to address concerns.

Skills

Communication skills

Multitasking

Problem solving

Interpersonal skills

Education

Bachelor's degree in Education, Business Administration, or related fields

Tools

Learning Management System (LMS)

Microsoft Office Suite

Job description

About Masters' Union

Founded in 2020, Masters? Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world?s top business schools and multidisciplinary universities over the next two decades.

Today, Masters? Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon?s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters? Union?s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country?s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the role

The Academic Coordinator will play a pivotal role in ensuring the smooth execution of academic operations. The role involves collaborating with faculty, students, and administrative teams to facilitate an effective learning environment. This position requires strong organisational skills, attention to detail, and the ability to manage dynamic workflows.

Specifically, this role will involve

• Coordinating daily academic operations, including classroom arrangements, IT setups, and logistics for faculty and students.
• Managing and updating the Learning Management System (LMS) by creating courses, uploading materials, and maintaining schedules.
• Taking and tracking attendance, including managing exemptions such as medical leaves.
• Addressing and resolving student and faculty queries in a timely manner, maintaining a 24-hour turnaround time (TAT).
• Ensuring class recordings are downloaded, uploaded, and organized on the LMS for easy accessibility.
• Maintaining discipline during classes and assist with resolving any on-the-spot issues such as IT or facility-related concerns.
• Coordinating assignments, including creating, uploading, and compiling submissions for faculty review.
• Liaising with the admin team for logistical arrangements, including parking, food, stationery, and other operational needs.
• Supporting examination logistics, including room bookings, scheduling, and coordinating with stakeholders.
• Keeping records updated, including attendance sheets, leave trackers, assignment evaluations, and course performance data.
• Maintaining an open line of communication with students and faculty to proactively address concerns and provide support.

Ideal candidate will have

• Bachelor?s degree in Education, Business Administration, or related fields.
• 1-3 years of experience in academic operations or related roles.
• Proficiency in Learning Management Systems and Microsoft Office Suite.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to manage large datasets and operational details with precision.
• Strong interpersonal skills to coordinate with diverse stakeholders.