Academic Coordinator

Medigrad Learning Solutions Llp; New Delhi; Vor Ort; INR 500.000 - 750.000; Vollzeit

Zusammenfassung

Medigrad Learning Solutions LLP, a Singapore-headquartered healthcare-focused online learning platform, seeks a hands-on Education Operations professional in Delhi. The role focuses on being the single point of contact for enrolled students, driving engagement, and coordinating program administration across orientations, exams, and LMS content.

Candidates should have 4+ years in education, strong interpersonal and communication skills, and a readiness to manage end-to-end operations with

Qualifikationen

• 4+ years in education, worked around student management and academic operations.
• Graduation required; post-graduation would be an advantage.
• Strong interpersonal and communication skills.
• Ability to handle end-to-end operations with associate partners.

Aufgaben

• Serve as the single point of contact for enrolled students and resolve queries within defined timelines.
• Drive student engagement and motivate learners to complete programs.
• Conduct student orientation and brief on program journey, deliverables, and processes.
• Gather feedback and coordinate with departments to enhance learning experiences.
• Coordinate testimonials (video and written) and manage student feedback workflows.
• Oversee end-to-end operations with associate partners and manage LMS content.
• Prepare the examination calendar for all students.

Kenntnisse

Interpersonal skills

Communication skills

People management

Positive attitude

Team player

Ausbildung

Graduation (any stream)

Post-graduation advantage

Jobbeschreibung

Company Brief:

Medigrad is a Singapore-headquartered, healthcare-focused online learning platform offering blended programs for MBBS doctors in multiple fields. The programs offered at Medigrad primarily enhance skills and upgrade knowledge in a particular domain. These are designed and vetted by a panel of senior doctors and experts. Programs are in a blended format that includes online self-learning followed by practical training at associated hospitals.

Work Profile:

• Acting as a single point of contact for enrolled students, handling their queries and providing them the resolution within a stipulated time.
• Working on student engagement, being in regular contact with the students, motivating them, and encouraging them to complete the program.
• Handling student orientation, briefing new students about the program journey, deliverables, processes, and making them familiar with the program outline.
• Creating a positive impact of organization with the students by regular interaction, taking feedback from them, suggesting necessary alterations to the concerned department for enhancing the student learning experience.
• Collecting the testimonials (video and written) of the students about their experience, journey, and key takeaways.
• Working closely with associate partners and taking care of end-to-end operations related to them.
• Examination calendar preparation of all students.
  
• LMS content management
• Students testimonials through videos and written related to program and support.
  

Key Requirements:

• Strong interpersonal skills, communication skills, and people management skills.
• Should be a positive thinker, motivated team player with the right attitude.
• Prior experience of 4+ years into education, worked around student management, academic operations, and similar.
• Graduation in any stream. Post-graduation would be an advantage