Academic Coordinator

Darwinbox Digital Solutions Pvt. Ltd.; Gurugram District; On-site; INR 420,000 - 660,000; Full time

Job summary

Masters’ Union in Gurgaon is seeking an Academic Coordinator to support the smooth execution of academic programmes and manage day-to-day academic operations. You will work closely with students, parents, faculty, and internal teams to ensure seamless academic delivery.

The ideal candidate will have strong communication, problem-solving skills, and the ability to manage multiple stakeholders in a fast-paced environment.

Qualifications

• Fresh graduates or candidates with up to 2 years of relevant work experience.
• Strong communication and interpersonal skills.
• Ability to manage multiple stakeholders including students, parents, and faculty.
• High attention to detail and strong organizational skills.
• Problem-solving mindset with the ability to work in a fast-paced environment.
• Proficiency in MS Excel, Google Sheets, and basic documentation tools.
• Prior experience in education, academic operations, or coordination roles is a plus.

Responsibilities

• Manage day-to-day academic operations and ensure smooth programme execution.
• Coordinate academic delivery including schedules, sessions, assignments, assessments and faculty interactions.
• Oversee the student lifecycle from onboarding to programme completion.
• Act as the primary point of contact for students and parents for academic-related queries.
• Ensure timely communication of academic updates, policies, and schedule.
• Track student progress, attendance, and academic requirements.
• Work closely with internal teams to resolve operational and academic issues.
• Support continuous improvement of academic processes and student experience.

Skills

Communication

Interpersonal skills

Stakeholder management

Attention to detail

Organizational skills

Problem solving

MS Excel

Google Sheets

Documentation tools

Tools

MS Excel

Google Sheets

Documentation tools

Job description

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades. Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering. The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building. Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the Role

We are looking for an Academic Coordinator to support the smooth execution of academic programmes and manage day-to-day academic operations. This role sits at the heart of the student experience and requires strong coordination, communication, and problem-solving skills. You will work closely with students, parents, faculty, and internal teams to ensure seamless academic delivery.

Specifically, this role will involve

• Manage day-to-day academic operations and ensure smooth programme execution.
• Coordinate academic delivery including schedules, sessions, assignments, assessments and faculty interactions.
• Oversee the student lifecycle from onboarding to programme completion.
• Act as the primary point of contact for students and parents for academic-related queries.
• Ensure timely communication of academic updates, policies, and schedule.
• Track student progress, attendance, and academic requirements.
• Work closely with internal teams to resolve operational and academic issues.
• Support continuous improvement of academic processes and student experience. Ideal candidate will have :

Ideal candidate will have :

• Fresh graduates or candidates with up to 2 years of relevant work experience.
• Strong communication and interpersonal skills.
• Ability to manage multiple stakeholders including students, parents, and faculty.
• High attention to detail and strong organizational skills,
• Problem-solving mindset with the ability to work in a fast-paced environment.

Proficiency in MS Excel, Google Sheets, and basic documentation tools.

• Prior experience in education, academic operations, or coordination roles is a plus.

Ideal candidate will have

• Fresh graduates or candidates with up to 2 years of relevant work experience.
• Strong communication and interpersonal skills.
• Ability to manage multiple stakeholders including students, parents, and faculty.
• High attention to detail and strong organizational skills,
• Problem-solving mindset with the ability to work in a fast-paced environment.
• Proficiency in MS Excel, Google Sheets, and basic documentation tools.
• Prior experience in education, academic operations, or coordination roles is a plus.