AAM, AM- Kalapahar (Assam)

Ujjivan Small Finance Bank Ltd.; Guna District; On-site; INR 180,000 - 320,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. is seeking a target-driven Liabilities Sales Executive to acquire new liabilities customers from open market and cross-sell products to existing customers.

The role involves engaging through branches, referrals, and alternate channels; training customers on ATM usage and alternate channels; and sharing feedback with the Sales Manager - Liabilities. The incumbent should have 1–3 years of experience in CASA sales or liabilities products.

Qualifications

• Experience in CASA sales or liabilities products is essential.
• Proven ability to acquire new customers from open market.
• Ability to cross-sell products to existing customers and manage relationships.

Responsibilities

• Meet targets on liabilities in open market and with existing customers.
• Acquire liabilities customers via branches, personal leads, referrals, and alternate channels.
• Maintain prospect database and manage relationships post-acquisition.
• Drive conversion of existing borrowers to liabilities; cross-sell secured loans.
• Share customer insights with Sales Manager - Liabilities.

Skills

Liabilities sales

Customer acquisition

Cross-selling

Accounts/ CASA products

Job description

Role & responsibilities Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market.
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels

Preferred candidate profile

• Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products.
• Both Male & Female can apply