4400294-Lead Assistant Manager

EXL; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

EXL in Gurugram, India is seeking a Sales Force QA Lead to drive quality, performance, and reliability of Salesforce applications, customizations, and integrations. You will design detailed test plans, create test scripts, perform functional and integration testing, and track defects with Jira or TestRail while collaborating with onshore developers and business analysts across time zones.

Strong Salesforce testing expertise, automation experience with Selenium or Provar, and excellent

Qualifications

• Strong expertise in Salesforce testing across CRM, CPQ, and integrations.
• Experience designing and executing comprehensive test plans and cases.
• Ability to work across time zones with stakeholders and developers.

Responsibilities

• Develop, document, and execute detailed test plans, test cases, and test scripts for Salesforce applications, including custom objects, workflows, Apex code, Visualforce pages, Lightning components, and integrations.
• Perform functional, regression, integration, and end-to-end testing to validate system performance and user requirements.
• Identify, document, and track defects using tools like JIRA, TestRail, or similar platforms, and work with developers to resolve issues.

Skills

Salesforce testing

Automation testing

API testing

SOQL/SQL data validation

Agile/Scrum

Communication skills

Education

Salesforce Administrator ADM-201

ISTQB Foundation Level

Tools

JIRA

TestRail

Postman

SoapUI

Selenium

Provar

Salesforce Data Loader

Job description

Sales Force QA Lead - candidate will be responsible for ensuring the quality, performance, and reliability of Salesforce applications, customizations, and integrations. This role involves collaborating with onshore development teams, business analysts, and stakeholders to design and execute test plans, identify defects, and ensure deliverables meet business requirements. The ideal candidate will have strong expertise in Salesforce testing, excellent communication skills, and the ability to work effectively across time zones.

Key Responsibilities

• Develop, document, and execute detailed test plans, test cases, and test scripts for Salesforce applications, including custom objects, workflows, Apex code, Visualforce pages, Lightning components, and integrations.
• Perform functional, regression, integration, and end-to-end testing to validate system performance and user requirements.
• Identify, document, and track defects using tools like JIRA, TestRail, or similar platforms, and work with developers to resolve issues.

Platform Knowledge

• Coordinate with onshore teams (developers, admins, and business analysts) to understand requirements, clarify acceptance criteria, and ensure alignment on deliverables.
• Participate in daily stand‑ups, sprint planning, and review meetings) to provide testing updates and feedback.
• Leverage automation tools to create and maintain automated test scripts for repetitive testing tasks, where applicable.
• Conduct API testing using tools like Postman or SoapUI to validate Salesforce integrations with external systems.
• Validate data integrity by writing and executing SOQL queries or using Salesforce Data Loader for data testing.
• Provide detailed test reports, including test execution status, defect summaries, and quality metrics, to stakeholders.

Soft Skills

• Communication: Ability to communicate effectively with non-technical stakeholders to understand requirements.
• Team Collaboration: Experience working in teams using Agile or Scrum methodologies.

Technical Skills

• Strong understanding of Salesforce architecture, configuration, and customization capabilities.
• Proficiency in manual testing and familiarity with automation tools (e.g., Selenium, Provar, or similar).
• Experience with API testing tools (e.g., Postman, REST Assured) and basic knowledge of SOQL/SQL for data validation.
• Familiarity with Agile/Scrum methodologies and tools like JIRA, Confluence, or TestRail.

Certifications (Candidates will be Preferred)

Salesforce Administrator (ADM-201) or Salesforce Platform App Builder certification. ISTQB Foundation Level or similar QA certification is a plus.