4400117-Senior Executive

EXL Talent Acquisition Team; Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

EXL Talent Acquisition Team in Bengaluru, Karnataka, seeks a Sr. Associate to handle Sales Audit within Finance Operations. You will perform O2C tasks, cash application, and reconciliations with attention to accuracy and SLA adherence.

The role requires 1-3 years in Finance/Accounts, graduate in Accounting/Commerce, and strong Excel and SAP exposure. You will collaborate with Sales Audit teams, store operations, and client teams to resolve, balance, and report financial data.

Qualifications

• Graduate in Accounting/Commerce with 15 years of education.
• 1-3 years of total work experience in Finance/Accounts, preferably O2C AR processes.
• Exposure to SAP and MS Excel required.

Responsibilities

• Attend and resolve store queries through Helpdesk.
• Resolve chargeback cases and ensure accurate data entry for missing transactions.
• Perform cash balancing with accurate data entry and matching of sales/deposits.
• Perform bank reconciliations and month-end close activities.
• Adhere to SLA and assist in process improvements.

Skills

O2C process knowledge

Accounting principles

Accounts Receivable

Excellent communication

Multitasking

Data accuracy

Education

Graduate in Accounting/Commerce (12+3)

Tools

Microsoft Excel

Microsoft Word

SAP

Job description

Job Description

Position Title/Responsibility LevelSr. Associate,

Sales Audit

FunctionFinance OperationsReports to

Lead Assistant Manager – Finance OperationsSupervisorAsst. Manager

Permanent/ TemporaryPermanentSpan of ControlN.A.Location

Bangalore, India

Basic Function

The position is responsible for performing a variety of accounting functions related to Sales Audit- RetailFollow-up with Client for timely receipt of resolutions.Maintain data and records in accordance with accounting standards & principlesExposure to following areas will be preferred in O2C Process:Cash ApplicationStore Query AttendingChargeback ManagementComplete ReconciliationsMonth End Close work and,Other Adhoc tasks

Essential Functions

• Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved
• Resolutions to Chargeback cases
• To ensure accurate data entry for Missing TransactionsPerform Cash Balancing with accurate data entry and perfect matching of sales and deposits.Follow-up and resolve missing deposits from stores.Perform reconciliation to the bank for Cash BalancingAny other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activitiesEnsure that the assigned targets are met in accordance with SLA and Internal standards

Performance parameters

Attendance & Schedule AdherenceTimeliness & AccuracyPolicy CompliancesTeam objectives

Primary Internal Interactions

LAM for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performanceManager for the purpose of settling issues left unresolved by the LAMSubject Matter Expert for the purpose of handling process related issues, queries and escalated transactions

Primary External Interactions

Sales Audit TeamClient trainers, SMEs and Operations for the purpose of developing and updating training.Escalations at the client end for the purpose of seeking clarifications & answering queries

Skills

Technical Skills

• Good computer navigation skills
• Strong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirement
• Exposure to SAP

Process Specific Skills

• Strong knowledge of O2C Process
• Accounting principles and Accounts Receivables conceptsExcellent Communication Skills (Both Written and Oral)

Soft skills (Desired)

• Self disciplined and result oriented
• Teamwork/ Managing Self / Adaptability
• Ability to multitask
• Data gathering ability/ Eye for detailCoaching and Feedback

Soft Skills (Minimum)

• Good Communication Skills (Both Written and Oral)Business awareness
• Customer Service FocusActive listening skillsPresentation and Facilitation Skills

Education Requirements

Graduate in Accounting / Commerce with at least 15 years of education

Work Experience Requirements

Total work experience should be 1 - 3 years in the field of Finance/Accounts (preferably in O2C Accounts Receivable Processes)

Acknowledgement

(acknowledge that the information contained in this document is factual and complete)