[4 Year Experience+] - Subex Interconnect Billing System Maintenance Engineer / Analyst

Arbelos Solutions; Gandhinagar; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading software development company is seeking a Subex Interconnect Billing System Maintenance Engineer / Analyst in Gandhinagar. In this full-time role, you will maintain and troubleshoot the Subex Interconnect Billing System, ensure system efficiency, and support billing operations. The ideal candidate has hands-on experience with Subex solutions, a strong understanding of telecom billing, and familiarity with UNIX/Linux commands. This position offers opportunities for professional growth in a dynamic IT environment.

Qualifications

• Hands-on experience with Subex Interconnect Billing solutions.
• Strong understanding of telecom interconnect billing concepts.
• Knowledge of GSM/LTE/VoIP billing flows.

Responsibilities

• Maintain and support Subex Interconnect Billing systems.
• Monitor daily billing operations and analyze discrepancies.
• Perform root cause analysis and prepare operational reports.

Skills

Hands-on experience with Subex Interconnect Billing solutions

Understanding of telecom interconnect billing concepts

Knowledge of GSM / LTE / VoIP billing flows

Experience in billing operations, assurance, or revenue management

Familiarity with UNIX/Linux commands

Ability to analyze large datasets

Education

Bachelor’s degree in Engineering, Information Technology or related field

Job description

[4 Year Experience+] - Subex Interconnect Billing System Maintenance Engineer / Analyst

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Company Description

We are a leading software development company with extensive expertise in the IT industry, delivering successful projects for businesses worldwide, including small enterprises and large corporations. Our dedicated team of skilled professionals ensures each project exceeds expectations, focusing on platform migrations, software and web development, and business process management. We are committed to creating innovative connectivity solutions that enhance lives, transform society, and enable businesses to thrive in a digitally connected world. Our work culture prioritizes professional growth, flexibility, diverse project opportunities, comprehensive training, and permanent work-from-home options, fostering a supportive and productive environment.

Role Description

This is a full-time on-site role located in Gandhinagar for a Subex Interconnect Billing System Maintenance Engineer / Analyst. In this position, you will be responsible for maintaining and troubleshooting the Subex Interconnect Billing System, conducting regular preventive maintenance, and ensuring optimal system efficiency. Daily tasks include addressing system malfunctions, performing repairs, collaborating with technical teams, and implementing maintenance improvements. Additionally, you will be expected to evaluate system performance, provide technical insights, and uphold industry best practices.

Key Responsibilities

• Maintain and support Subex Interconnect Billing (IB) systems and related modules.
• Monitor daily billing operations, mediation feeds, CDR processing, and rating cycles.
• Analyze and resolve billing discrepancies, revenue leakages, and system issues.
• Perform regular reconciliation of interconnect traffic and billing data.
• Support month-end and cycle-end billing activities.
• Handle system configuration changes, parameter updates, and patch deployments.
• Coordinate with network, mediation, finance, and carrier teams for issue resolution.
• Perform root cause analysis (RCA) and provide permanent fixes.
• Support testing activities for new releases, enhancements, and configuration changes.
• Prepare operational reports, billing summaries, and documentation.
• Ensure compliance with SLAs, audit requirements, and internal controls.

Required Skills & Qualifications

• Hands‑on experience with Subex Interconnect Billing solutions.
• Strong understanding of telecom interconnect billing concepts (CDRs, TAP/RAP, IOT, settlements).
• Knowledge of GSM / LTE / VoIP billing flows.
• Experience in billing operations, assurance, or revenue management.
• Familiarity with UNIX/Linux commands and batch processing.
• Ability to analyze large datasets and troubleshoot complex issues.

Preferred Skills

• Experience with mediation systems and network elements.
• Knowledge of revenue assurance and fraud management concepts.
• Exposure to automation or scripting (Shell / Python).
• Understanding of regulatory and compliance requirements in telecom.

Qualifications

• Proficiency in Equipment Maintenance and Maintenance Engineering.
• Demonstrated expertise in Maintenance & Repair and Preventive Maintenance procedures.
• Experience in Electrical Maintenance and associated systems.
• Strong analytical and problem‑solving skills for technical issue resolution.
• Comprehensive understanding of telecom billing systems; knowledge of Subex software is a plus.
• Familiarity with industry regulations and best practices in system maintenance.
• Ability to work collaboratively in a team and communicate technical information effectively.
• Bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field is preferred.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Industries

IT Services and IT Consulting