Senior Billing AR Analyst

Quest Oracle Community; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Generous PTO and sick time

Job summary

Fivetran in Bengaluru, India, invites a Senior Billing AR Analyst to own day-to-day billing operations, cash application, and collections for our India team. This is a hands-on role focused on invoice generation, payment application, reconciliations and AR reporting to improve cash velocity.

This full-time position offers hybrid work with two days in the office weekly, and collaboration with Order Management, Revenue Accounting and Collections to ensure accurate invoicing and timely closes.

Qualifications

• 3+ years hands-on billing, AR, cash application and collections experience.
• Experience with ERP/billing systems (NetSuite, SAP, Oracle or similar).
• Strong spreadsheet skills (Google Sheets / Excel pivot tables, reconciliations).
• Experience performing bank reconciliations and AR sub-ledger reconciliations.
• Comfortable authoring and executing UAT test scripts for finance systems.
• Excellent stakeholder management and customer service; detail-oriented with controls mindset.
• Strong written and verbal communication across global teams.

Responsibilities

• Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP.
• Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails.
• Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy.
• Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks.
• Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts.
• Investigate and manage customer billing disputes; coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting.
• Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders.
• Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements; author UAT scripts and document defects.

Skills

Billing, AR, cash application

ERP & billing systems

Google Sheets / Excel

Bank reconciliations

UAT test scripting

Stakeholder management

Clear written and verbal communication

Tools

NetSuite

SAP

Oracle

Salesforce/CPQ

Jira

Job description

Bengaluru, Karnataka, India, APAC

Position Title: Senior Billing AR Analyst

From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.

Together, were delivering the data infrastructure layer that helps organizations move, transform, and trust their data from the moment data moves, through every transformation, to the context teams and AI systems rely on.

Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, were building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. Its an exciting time to join us: were creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.

During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

Were hiring a Billing & Collections Analyst to own day-to-day billing operations, cash application and collections support for our India team. This is a hands-on, operational role focused on invoice generation, payment application, reconciliations, dispute management and AR reporting. You'll partner with Order Management, Deal Desk, Revenue Accounting and Collections to ensure invoices are accurate, payments are applied correctly, and customer queries are resolved quickly helping improve cash velocity and reduce billing exceptions.

This is a full-time position based out of our Bangalore office. [If hybrid] Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You'll Use

• NetSuite (or equivalent ERP), Salesforce/CPQ, Avalara, payment gateway tools, Google Sheets, Jira, Zendesk, and integration platforms (Celigo or similar), Claude, Notion.

What You'll Do

• Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP.
• Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails.
• Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy.
• Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks.
• Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts.
• Investigate and manage customer billing disputes; coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting.
• Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders.
• Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements; author UAT scripts and document defects.
• Maintain strong internal controls, SOPs, runbooks and documentation to support audits and ensure segregation of duties.
• Proactively identify process improvements and partner with technical and business teams to reduce manual work, improve accuracy and tighten financial controls.
• Support knowledge transfer and documentation activities to ensure team continuity and operational readiness.

Skills Were Looking For

• 3+ years hands-on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred).
• Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar).
• Strong spreadsheet skills (Google Sheets / Excel pivot tables, reconciliations).
• Experience performing bank reconciliations and AR sub-ledger reconciliations.
• Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects.
• Excellent stakeholder management and customer service skills; strong attention to detail and a controls mindset.
• Strong written and verbal communication skills and the ability to work across global teams.

(Optional)Bonus Skills

• Experience with SQL or working with transactional data.
• Exposure to payment gateway integrations and billing middleware (Celigo, iPaaS) or automation tools.
• Prior experience working with BPO providers or participating in cross-geography knowledge transfer programs.
• Comfortable building and auditing agentic workflows

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Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive