Healthcare Assistant Oncology Services- Limerick Cancer CentreLocation: Limerick Cancer Centre
Job type: Permanent
Overview of role:We are hiring a Healthcare Assistant on a permanent, full-time contract.
Primary Duties and Responsibilities:ReportingRelationshipWhen working in the Clinical area, the post holder will report to the Clinical Nurse Manager or designated officer. The post holder will be Accountable to the Operations Manager
Purpose of the PostTo assist with the delivery of patient care under the supervision and direction of Nursing or other Professional Staff.
"Healthcare assistants provide assistance, support and direct personal care to patients and residents in a variety of healthcare settings such as hospitals, clinics, nursing homes, aged care facilities, as well as community and domestic settings. They generally work in support, or under delegation, direction and supervision, of health professionals. They support multi-disciplinary teams in the delivery of high-quality care." - International Standard Classification of Occupations (ISCO).
Key Working Relationships- The successful candidate will work closely with the Clinical Nursing team
- Must be flexible to working within the Cancer Centre Network.
- Other duties and responsibilities within the Cancer Centre are outlined below.
Principal Duties and Responsibilities- Duties appropriate to the Health Care Assistant, may vary depending on the case setting.
- Other duties and responsibilities within the Cancer Centre are outlined below.
Core ResponsibilitiesThe Health Care Assistant will:
- Assist under the direction of the CNM2 & CNS's in the provision of quality service by promoting and adopting UPMC core values, working in line with national and locally devised policies and regulations.
- Perform all duties according to hospital procedure, policy and guidelines.
- Does not on any occasion perform a duty or procedure outside of the job description and in which he / she has not received training.
- Accept and make every reasonable effort to correct mistakes and improve performance as required.
- Carry out baseline clinical observations under delegation of the Nurse in charge, recording of blood pressure, taking of pulse, taking of temperature and urinalysis.
- Demonstrate motivation and appreciate the importance of providing a quality service for patients and the public.
- Respect the patient and their families and colleagues as individuals showing dignity, courtesy and professionalism at all times.
- Act as an advocate for patients.
- Actively promote the participation of patients in their own care and encourage as much independence as possible.
- Maintain the confidentiality of all information made available to him / her during the course of his / her work.
- Demonstrate good interpersonal skills and be able to work as part of a team.
- Promote a culture that values diversity and respect in the workplace.
- Assist in pre-treatment protocols filing.
- Assist as chaperone when requested by patient or Clinician.
- Maintain a safe environment by following all safety guidelines and taking appropriate action when required.
- Maintain infection control policies by following procedures as specifically outlined and maintaining areas specifically at risk such as:
- Immediate Patient Environment
- Sluice Room
- Maintain stocks of linen, clinical room requirements, solutions and office stationery as requested by the Clinical Nurse Manager or Deputy.
Quality and Safety:The Health Care Assistant will:
- Support the implementation and evaluation of quality standards and improvement initiatives.
- Work within own role, adhering to current legislation, policies, procedures protocols and guidelines.
- Undertake assigned duties under the direction of a Registered Nurse in such a way as to ensure that care is of a high standard.
- Report all complaints in accordance with service policy.
- Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team.
- Co-operate with quality reviews/service evaluations and assists with the implementation of any necessary corrective action.
Health & Safety including Maintaining a Safe Environment:The Health Care Assistant will:
- In accordance with Health and Safety at Work policy, observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner.
- Understand and adhere to all relevant policies, guidelines, and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations.
- Report any accidents, near misses, incident or potential incident to the person in charge which may compromise the health and safety of patients / clients / residents, staff or visitors and take appropriate action including completion of near miss / incident forms.
- Attend training courses as undertake any duty related to patient / client / care for which he / she is trained and deemed competent.
- Maintain a strict code of personal and general hygiene in the workplace as per work schedules and existing policies and procedures.
- Present to work wearing the agreed attire, footwear, and identification, having regard to the highest standard of attire and personal hygiene. This includes not having possession of personal mobile phones while delivering patient care.
- Conduct his / herself in a manner that ensures safe patient / client care. Participates in maintaining a safe environment for patients, visitors and staff by ensuring vigilance in identifying potential hazards and by taking the necessary steps to remove such hazards.
Thes steps will include:- Report broken or unsafe items that need repair and take them out of circulation as required.
- Move, or assist in moving, equipment and/or furniture as necessary.
- Attending to the hygiene (disinfecting and cleaning) of equipment such as I.V. stands, infusion pumps, hoists, beds, patient chairs, commodes or other departmental equipment.
- Be responsible for the appropriate storage and infection prevention of patient equipment in the department.
- Assist in keeping all areas clean and tidy.
- Assist in the disposal of clinical waste according to hospital policy.
- Returning equipment to proper storage areas.
- Attend to spillages when necessary as quickly as possible to prevent accidents.
- Cleaning Tasks relate only to the cleaning of equipment that is attached to the patient directly, to ensure that the environment is safely maintained and spillages should be made safe.
- Be aware of fire risks and minimise them where possible. Be aware of fire exits, keep free from obstructions, attend mandatory fire training and participate in fire drills.
- Escort/transport patients within or outside the hospital when necessary.
- Provide support for patients who require enhanced care.
- Assist patients with mobility and reduce the risk of falls for patients or general public when
Education & TrainingThe Health Care Assistant will:
• Attend induction and mandatory in-service education.
• As directed, participate in the induction of new staff.
• Participate in team-based development, education, training and learning.
• Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager.
Communication and Teamwork:Effective communication is a core skill required by Health Care Assistants. These skills will be used to provide a caring service to the public in a courteous and effective manner.
The Health Care Assistant will:
Operate in accordance with the Core UPMC Values:
- Quality and safety. We create a safe environment where quality is our guiding principle.
- Dignity and respect. We treat all individuals with dignity and respect.
- Caring and listening. We listen to and care for our patients, our health plan members, our fellow employees, our physicians, and our community.
- Responsibility and integrity. We perform our work with the highest levels of responsibility and integrity.
- Excellence and innovation. We think creatively and build excellence into everything that we do.
- Deal courteously with patients, their family, with visitors, other healthcare workers and with anyone whom they come in to contact in the course of their duties.
- Demonstrate a range of listening skills appropriate to the context of patient, visitor and ward situations. Be perceptive in interpreting non-verbal communication. Communicate effectively with patients considering their differing levels of ability to understand and their condition.
- Use a range of communication methods to exchange information with nursing staff. Direct all enquiries about a patient's condition to a member of the nursing staff. This includes both telephone and verbal inquiries. Report to nursing staff any requests from patients or relatives and any complaints of pain and distress expressed by the patients. Complete records accurately.
- Report to nursing staff any changes in the patient's physical and emotional condition or behaviour using ISBAR or similar communication framework/communication tool as per local training in the communication framework/communication tool must be completed.
- Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and cooperatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships.
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Qualifications & Experience:
Skills Essential to the Post:
Professional Knowledge
- Demonstrates evidence of experience working in a Health or Caring Service
- Demonstrates awareness of person-centred approach
- Demonstrates awareness of role of the Nurse
- Demonstrates knowledge of Health & Safety regulations
- Demonstrates knowledge of Health Services and role of Health Care Assistant
- Demonstrates excellent communication skills, including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role.
Planning & Organising
- Demonstrates evidence of effective planning and organising skills
- Demonstrates flexible approach to work
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