Workplace Technology & Operations Co-Ordinator

Aramark; Dublin; On-site; EUR 45,000 - 50,000; Full time

Job summary

Aramark in Dublin is seeking a Workplace Technology & Operations Co-Ordinator to manage the day-to-day delivery of workplace technology, facilities operations and services, ensuring a seamless employee experience through AV solutions, meeting room technology and vendor management.

You will provide onsite support for workplace technology, coordinate maintenance, office moves and events, and produce KPI reports with Excel and Power BI.

Salary €45-50k DOE.

Qualifications

• 3+ years' experience in Workplace Operations or Facilities Management.
• Experience supporting AV systems and meeting room tech.
• Strong Excel and reporting skills.
• Excellent troubleshooting, customer service, and stakeholder management.
• Experience with Power BI, SQL or BI tools.
• Knowledge of smart workplace technologies and occupancy analytics.
• Experience supporting workplace transformation or technology projects.

Responsibilities

• Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms.
• Troubleshoot and resolve workplace technology issues, escalating where required.
• Coordinate maintenance activities, office moves, workplace changes and events.
• Monitor vendor performance and ensure service delivery standards are achieved.
• Produce KPI reports and dashboards using Excel, Power BI and other reporting tools.
• Conduct workplace audits and ensure compliance with health & safety and service requirements.
• Identify and implement improvements to workplace technology, operational efficiency and employee experience.

Skills

Stakeholder management

Troubleshooting

Customer service

Reporting

Tools

MS Teams

Zoom

Power BI

SQL

Job description

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Title: Workplace Technology & Operations Co-Ordinator

Requisition #: 672309

Location: Dublin, L, IE

Description:

Job Description

The Workplace Technology & Operations Lead is responsible for the day-to-day management and continuous improvement of workplace technology, facilities operations and workplace services. This role ensures a seamless employee experience through the effective delivery of AV solutions, meeting room technology, workplace systems, reporting and vendor management. Salary €45 - €50k DOE

Job Responsibilities

Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms. Troubleshoot and resolve workplace technology issues, escalating where required. Coordinate maintenance activities, office moves, workplace changes and events. Monitor vendor performance and ensure service delivery standards are achieved. Produce KPI reports and dashboards using Excel, Power BI and other reporting tools. Conduct workplace audits and ensure compliance with health & safety and service requirements. Identify and implement improvements to workplace technology, operational efficiency and employee experience.

Qualifications

• 3+ years' experience in Workplace Operations, Facilities Management, Workplace Technology or Technical FM.
• Experience supporting AV systems, meeting room technology, MS Teams and Zoom.
• Strong Excel and reporting skills.
• Excellent troubleshooting, customer service and stakeholder management skills.

Desirable

• Experience with Power BI, SQL or business intelligence tools.
• Knowledge of smart workplace technologies and occupancy analytics.
• Experience supporting workplace transformation or technology projects