Business Services Coordinator

ROCHE PRODUCTS (IRELAND) LIMITED; Saggart; On-site; EUR 45,000 - 65,000; Full time

Job summary

Roche Products (Ireland) Limited is seeking an experienced administrator to deliver seamless front-of-house management, executive support and broad facilities services. You will validate expenses in Concur, manage the General Manager’s calendar, coordinate senior-level meetings, and act as primary contact for visitors to ensure a professional workplace.

You will liaise with cross-functional teams (RDT, P&C, Finance) to support day-to-day operations, maintain intranet pages and assist procurement

Qualifications

• Educated to diploma or degree level.
• 3–5 years experience in a similar role.
• Broad communication and interpersonal skills with ability to manage diverse workload.
• Proficient with MS Windows and Google platforms.

Responsibilities

• Validate employee expenses via Concur (credit card and cash) and verify coding.
• Manage General Manager’s calendar and prioritise meetings.
• Coordinate logistics for senior meetings, board meetings and Town Halls.
• Operate front-of-house and be primary point of contact for site visitors.
• Direct incoming inquiries to appropriate teams to maintain workflows.
• Coordinate with RDT, P&C, Finance and other teams to support day-to-day ops.
• Maintain Finance & Business Operations intranet page with stakeholder input.
• Support Procurement Manager in supplier selection and tender processes.
• Raise purchase orders and manage preferred-supplier lists.
• Assist in sourcing Company cars and maintaining fleet records.
• Support facilities operations and coordinate vendor activities.
• Organise events for Disease Area Squads (conferences, product launches).
• Support stakeholder and customer engagement activities as directed by the Squad Lead.
• Track and report work-package progress; create templates for standardisation.

Skills

Communication

Interpersonal skills

Time management

Cross-functional collaboration

Executive support

Education

Diploma or degree in a related field

Tools

Concur

MS Office

Google Workspace

Job description

3030 Lake Drive, Citywest Business Campus, Dublin 24, Co. Dublin, D24 KX6Y

53.2815170288086;-6.42169809341431;3030 Lake Drive , Citywest Business Campus , Dublin 24 , Co. Dublin , D24 KX6Y

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

You will ensure operational excellence by delivering seamless front-of-house management, comprehensive executive support, and efficient facility and procurement services. This central liaison role maintains rigorous compliance and process consistency, empowering leadership and cross-functional teams to achieve their business objectives.

• Validating employee expenses via Concur, both credit card and cash expenses – checking coding, mileage claims, etc.
• Managing and optimising the General Manager’s complex calendar, prioritising sensitive and time-critical meetings
• Coordinating logistics for senior-level meetings, board meetings and Town Halls
• Managing front-of-house office operations, acting as the primary point of contact for all site visitors to ensure a professional workplace experience and executive-level standards
• Acting as the first point of contact for incoming inquiries, directing calls and correspondence to appropriate teams to maintain efficient cross-functional workflows
• Liaising with RDT (Roche Digital Technologies), P&C (People & Culture), Finance and other teams to coordinate and support day-to-day business operations
• Maintain the Finance & Business Operations intranet page and update information in consultation with relevant stakeholders
• Supporting the Procurement Manager with supplier selection, including Requests for PO, tender processes and the subsequent management of appointed suppliers
• Maintaining procurement contracts, raising purchase orders as required and managing preferred-supplier lists
• Supporting the Procurement Manager in sourcing Company cars and maintain comprehensive documentation for the Company car fleet
• Supporting the day-to-day operation of facilities and coordinating related vendor and contractor activities
• Providing support to the Disease Area Squads to include; Organising events ranging from conferences to product launches, including vendor coordination
• Supporting stakeholder and customer engagement activities as directed by the Squad Lead
• Tracking and reporting on work-package progress
• Creating templates and processes to support standardisation across squads
• Supporting the consistent use of mandatory tools, including Techsuite
• Arranging meetings and planning sessions, including Reviews, Retrospectives, Planning and Connect sessions
• Sharing best practices with colleagues supporting other squads

Essential Qualifications:The ideal candidate will ideally be educated to diploma or degree level and have 3-5 years experience in a similar role.In this role you require a broad set of skills in communication, interpersonal relationships, managing a diverse workload and an ability to manage your time effectively. Comfortable working both as a part of a team as well as on your own initiative, you will have proven organisational capability & high levels of personal effectiveness. You are experienced working across the MS Windows and Google platforms.

• Sector:

Career Level

• Experienced [Non-Managerial]