Workplace Experience Lead (Spaces & Ops)

TikTok; Ireland; On-site; EUR 60,000 - 75,000; Full time

Job summary

TikTok is hiring a Workplace Experience Manager in Dublin to lead the Workplace Services team and shape an exceptional office experience. You will drive workplace strategy, optimise performance and partner with cross-functional teams to maximise space and cost-efficiency.

The role develops skills in workplace operations, project management and supplier oversight, with opportunities to influence regional programs and company culture. Regular office presence is required.

Qualifications

• Bachelor’s degree required.
• Strong organisational and communication skills.
• Data literacy and basic reporting.
• Willingness to travel internationally.
• IFMA, BOMA, CoreNet, PMP or other certifications preferred.

Responsibilities

• Run Great Workplace Services: support offices with maintenance requests, service tickets, office communications, employee forums and day-to-day operations.
• Build relationships with external vendors, track service performance and ensure high-quality, reliable services.
• Manage Budgets & Resources: track budgets, expenses, supplies and inventory; use data to identify savings opportunities.
• Create a Great Employee Experience: collaborate with Catering, Real Estate & Facilities, EHS, Physical Security and IT.
• Turn Data into Ideas: collect and analyse information, create reports and identify trends.
• Own & Support Projects: lead projects from start to finish, coordinate timelines and updates.
• Bring Ideas & Keep Improving: challenge processes and introduce smarter workplace solutions.

Skills

Organizational skills

Communication skills

Problem-solving

Data reporting basics

Multitasking

Team player

Willingness to travel

Education

Bachelor’s degree

Job description

TikTok is hiring a Workplace Experience Manager in Dublin to lead the Workplace Services team and shape an exceptional office experience. You will drive workplace strategy, optimise performance and partner with cross-functional teams to maximise space and cost-efficiency.

The role develops skills in workplace operations, project management and supplier oversight, with opportunities to influence regional programs and company culture. Regular office presence is required.