Welcome Host

WSH Group; Dublin; On-site; EUR 31,000 - 37,000; Full time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Refer a Friend bonus

Counselling helpline

Discounts platform

Training & development

Job summary

Portico is recruiting a Welcome Host to join our brand-new workplace experience team at our Dublin offices. You will be the main point of contact for employees and visitors, delivering exceptional service in a premium corporate environment.

Hours are 40 per week (8:00–16:30 or 9:30–18:00, Mon–Fri); occasional evenings for events. Responsibilities include meeting room bookings, desk spaces, and equipment, plus coordination with Facilities, IT, Security and Cleaning. Salary: €34,000 per annum.

Qualifications

• Previous experience in hospitality, front-of-house, customer service, workplace experience, or a corporate support role.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Proactive, professional, and solutions-focused.
• Comfortable working in a fast-paced, client-facing environment.

Responsibilities

• Act as the main point of contact for employees and visitors across allocated office floors.
• Conduct regular floor walks, ensuring workspaces remain clean, organised, and fully operational.
• Provide support with lockers, meeting rooms, desk spaces, stationery, printers, and audio-visual equipment.
• Resolve day-to-day workplace issues and coordinate with Facilities, IT, Security, Cleaning, and Hospitality teams.
• Support new starters and colleagues during office relocations and workplace changes.
• Build strong relationships with clients and proactively respond to their needs.
• Manage meeting room bookings, setup requirements, catering requests, and room readiness.
• Monitor meeting room standards, replenish supplies, and report technical or maintenance issues.
• Assist with service reporting and continuous improvement initiatives.

Skills

Excellent communication

Interpersonal skills

Hospitality experience

Front-of-house

Organised

Proactive, solutions-focused

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

We are recruiting for a Welcome Host to join our brand-new workplace experience team supporting a “big 4” professional services firm in their new state-of-the-art offices in the heart of Dublin.

This is an exciting opportunity for a customer-focused professional who enjoys creating exceptional workplace experiences, building relationships, and delivering outstanding service in a premium corporate environment.

Key Responsibilities

• Act as the main point of contact for employees and visitors across allocated office floors.
• Conduct regular floor walks, ensuring workspaces remain clean, organised, and fully operational.
• Provide support with lockers, meeting rooms, desk spaces, stationery, printers, and audio-visual equipment.
• Resolve day-to-day workplace issues and coordinate with Facilities, IT, Security, Cleaning, and Hospitality teams.
• Support new starters and colleagues during office relocations and workplace changes.
• Build strong relationships with clients and proactively respond to their needs.
• Manage meeting room bookings, setup requirements, catering requests, and room readiness.
• Monitor meeting room standards, replenish supplies, and report technical or maintenance issues.
• Assist with service reporting and continuous improvement initiatives.

Hours: 40 hours per week, shifts are 8am-4:30pm & 9:30am-6pm, Mon-Fri. Flexibility to work evenings to cover events is required.

Salary: €34,000 per annum

Qualifications

• Previous experience in hospitality, front-of-house, customer service, workplace experience, or a corporate support role.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Proactive, professional, and solutions-focused.
• Comfortable working in a fast-paced, client-facing environment.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.