Wedding and Event Coordinator

Royal Marine Hotel; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Staff Discounts on accommodation

Complementary Health Club and Pool

Discounted Spa treatments & Products

Complimentary Golf in Druids Heath

Bike to work scheme

Meals during shifts & Healthy Snacks

Free parking

Length of Service Rewards

Job summary

Royal Marine Hotel in Dublin is seeking an experienced Wedding and Event Coordinator to lead planning and execution of weddings and events. You will liaise with the Operations Team, manage enquiries, and ensure high-quality customer care throughout the client journey.

This role requires strong communication, exceptional organization, and the ability to upsell where appropriate. You will engage with corporate clients and participate in wedding showcases while driving guest satisfaction across all

Qualifications

• Previous experience in event management.
• A professional, friendly and positive approach.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities, with meticulous attention to detail.
• Ability to work effectively under pressure and adapt to changing priorities.
• A passion for events, with a genuine desire to create memorable experiences for clients.

Responsibilities

• Liaise daily/weekly with the Operations Team to plan and implement events.
• Handle inbound Wedding and Event enquiries professionally, recording and processing reservations.
• Assist with upselling to maximise venue revenue and occupancy in collaboration with Sales/Meetings & Events Team.
• Ensure all client requests are confirmed and communicated to relevant departments clearly and promptly.
• Build strong relationships with corporate clients and guests.
• Attend meetings and wedding showcases as required.
• Communicate and process all charges accurately and handle client feedback professionally.
• Propose initiatives and innovations for event improvements.

Skills

Event management

Communication

Interpersonal skills

Organizational skills

Time management

Attention to detail

Pressure handling

Customer service

Job description

An excellent opportunity has arisen for an experienced professional to join the Royal Marine Hotel.

This role will focus on event planning and implementation through liaising daily/weekly with the Operations Team within the hotel.

The Wedding and Event Coordinator must maintain open communication between clients, must be a highly organised individual, ensuring prompt and exceptional customer care at all times.

Job Spec

• Being fully familiar with our products and services (meeting rooms, rooms, outlets, packages, special offers), local amenities, events taking place locally, etc.
• Dealing with inbound Wedding and Event enquiries in a friendly but professional, timely, comprehensive, and efficient manner, including taking, recording/processing, and cancelling reservations
• Assisting with the maximisation of meeting room and other associated revenue, occupancy percentages, etc., through efficient and effective sales/upselling activities, in conjunction with the Sales Manager/wider Meetings & Events Team and with the other relevant Departments
• Ensuring all corporate/guest requests and other relevant information is confirmed with the client and communicated to all relevant Departments in a clear and timely manner
• Building strong relationships with corporate clients/guests
• Attending meetings & wedding showcases as required
• Ensuring all charges are properly communicated and processed
• Dealing efficiently and politely with corporate client/guest feedback
• Ideally, bringing forward initiatives and innovations for consideration

Requirements

• Previous experience in event management.
• A professional, friendly and positive approach.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities, with meticulous attention to detail.
• Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
• A passion for events, with a genuine desire to create memorable experiences for our clients.

In return, we also offer excellent employee benefits including:

• Staff Discounts on accommodation in our Sister Properties
• Complementary Health Club and Pool Membership
• Discounted Spa treatments & Products
• Complimentary Golf in Druids Heath
• Bike to work scheme
• Meals during shifts & Healthy Snacks
• Free parking
• Length of Service Rewards