Banqueting Assistant Manager

Royal Marine Hotel; Dublin; On-site; EUR 42,000 - 55,000; Full time

Benefits offered by this job

Staff discounts on accommodation

Health Club and pool membership

Discounted spa treatments

Complimentary golf

Bike to Work Scheme

Free parking

Meals on duty

Employee recognition programmes

Employee referral bonus

Job summary

Royal Marine Hotel in Ireland is seeking an Assistant Conference & Banqueting Manager to support planning and execution of events and drive excellence in our Conference & Banqueting operations.

You will assist with daily operations, oversee setup and breakdown of event spaces, supervise the team during events, and act as the main contact for clients to ensure expectations are met. Strong English, leadership and organisational skills are essential.

Responsibilities

• Support the Conference & Banqueting Manager in the day-to-day operation of the department
• Oversee the setup, service delivery and breakdown of conference rooms and event spaces in line with hotel standards and client requirements
• Supervise and lead the Conference & Banqueting team during events, ensuring efficient and professional service at all times
• Act as a point of contact for clients during events, responding to requests promptly and ensuring expectations are met
• Ensure all function sheets and event details are accurately followed and communicated across departments
• Liaise closely with the Events Office, Kitchen, Bar and other hotel departments to ensure smooth event delivery
• Monitor service standards and address any issues in a timely and professional manner
• Maintain high standards of cleanliness, presentation and organisation across all event areas
• Ensure compliance with all health & safety, food safety and company policies and procedures
• Support recruitment, training and development of team members within the department
• Assist with staff scheduling and resource planning based on business needs
• Handle any guest feedback or complaints in a calm and professional manner, escalating where necessary

Job description

At the Royal Marine Hotel, we are seeking a proactive and experienced Assistant Conference & Banqueting Manager to support the planning and execution of events and contribute to the continued success of our Conference & Banqueting operations.

Key Responsibilities

• Support the Conference & Banqueting Manager in the day-to-day operation of the department
• Oversee the setup, service delivery and breakdown of conference rooms and event spaces in line with hotel standards and client requirements
• Supervise and lead the Conference & Banqueting team during events, ensuring efficient and professional service at all times
• Act as a point of contact for clients during events, responding to requests promptly and ensuring expectations are met
• Ensure all function sheets and event details are accurately followed and communicated across departments
• Liaise closely with the Events Office, Kitchen, Bar and other hotel departments to ensure smooth event delivery
• Monitor service standards and address any issues in a timely and professional manner
• Maintain high standards of cleanliness, presentation and organisation across all event areas
• Ensure compliance with all health & safety, food safety and company policies and procedures
• Support recruitment, training and development of team members within the department
• Assist with staff scheduling and resource planning based on business needs
• Handle any guest feedback or complaints in a calm and professional manner, escalating where necessary

Requirements

• Previous experience in a Conference & Banqueting supervisory or assistant management role within a hotel or similar environment
• Strong leadership skills with the ability to motivate and develop a team
• Excellent organisational and time management skills, with the ability to manage multiple events simultaneously
• Strong communication and interpersonal skills, with a high level of spoken and written English
• A professional, calm and solution-focused approach to problem-solving
• High attention to detail and commitment to delivering high-quality service
• Good knowledge of health & safety and food safety standards
• Ability to work flexible hours, including early mornings, evenings, late nights and weekends
• Physical ability to assist with event setup when required

Employee Benefits

• Staff discounts on accommodation in sister properties
• Complimentary Health Club and pool membership
• Discounted spa treatments and products
• Complimentary golf in Druids Heath
• Bike to Work Scheme
• Free parking
• Meals on duty and healthy snacks
• Employee recognition programmes (Employee of the Month, Quarter, and Year)
• Employee referral bonus