Events Executive

Royal Marine Hotel; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Staff discounts

Health club membership

Spa products discount

Complimentary golf

Bike to work

Meals during shifts

Free parking

Advancement opportunities

Job summary

The Royal Marine Hotel in Dublin is seeking an Events Executive to join our vibrant events team. You will work with the Operations Team to plan and execute weddings, conferences and corporate events, delivering exceptional guest experiences and driving sales.

The ideal candidate has at least two years in hotel events or sales, strong communication, excellent organisation, and fluent English. You will handle enquiries, provide quotes and contracts, conduct site visits and upsell hotel services.

Qualifications

• Minimum 2 years of experience in a similar sales or events role within a hotel setting.
• Strong communication and interpersonal skills with a positive, professional attitude.
• Highly organised with exceptional attention to detail.
• Customer-focused and standards-driven.
• Fluent in English with excellent written and verbal communication skills.
• Proficient in administrative tasks and event management systems.

Responsibilities

• Respond to event, wedding, and conference enquiries via email, phone and in person.
• Deliver outstanding customer service and exceed expectations.
• Provide quotations, proposals and contracts to clients.
• Maintain up-to-date event files and documentation.
• Negotiate event packages and drive sales.
• Manage client expectations and ensure satisfaction.
• Handle guest feedback and complaints per hotel standards.
• Promote hotel events and maximise sales across departments.
• Represent the hotel at off-site events as required.
• Conduct site visits and upsell hotel services and identify new business opportunities.
• Ensure event-related documentation and systems are up to date.

Skills

Communication

Organization

Customer service

Event management software

English proficiency

Job description

An exciting opportunity has arisen for a passionate and experienced professional to join the prestigious Royal Marine Hotel as a Events Executive. We are seeking a dynamic individual with a proven track record in a 4 or 5-star hotel environment, ideally in an events coordination or similar role.

This position is central to the planning and execution of events, requiring close collaboration with the hotel's Operations Team to ensure seamless delivery and exceptional guest experiences.

Key Responsibilities

• Respond promptly and professionally to all event, wedding and conference enquiries via email, phone and in person.
• Deliver outstanding customer service, exceeding expectations both over the phone and face-to-face.
• Provide accurate and timely quotations, proposals and contracts to clients.
• Maintain detailed and up-to-date event files and documentation.
• Negotiate event packages and proactively drive sales.
• Manage client expectations with a focus on over-delivery and satisfaction.
• Handle guest feedback and complaints in line with hotel standards, ensuring positive outcomes.
• Promote hotel events and maximise sales opportunities across all departments.
• Stay informed on competitor offerings, market trends and promotional strategies.
• Perform daily administrative duties within the Events team.
• Represent the hotel at off-site events as required.
• Conduct site visits and show-arounds, upselling hotel services and identifying new business opportunities through cold calling, telephone sales and mail campaigns.
• Ensure all event-related documentation is accurately maintained and systems are kept up to date.

Candidate Profile

• Minimum 2 year of experience in a similar sales or events role within a hotel setting.
• Strong communication and interpersonal skills with a positive, professional attitude.
• Highly organised with exceptional attention to detail.
• Customer-focused and standards-driven.
• Fluent in English with excellent written and verbal communication skills.
• Proficient in administrative tasks and event management systems.

In return, we also offer excellent employee benefits including:

• Opportunities for advancement
• Staff Discounts on accommodation in our Sister Properties
• Complementary Health Club and Pool Membership
• Discounted Spa treatments & Products
• Complimentary Golf in Druids Heath
• Bike to work scheme
• Meals during shifts & Healthy Snacks
• Free parking
• Length of Service Rewards

This is a fantastic opportunity to be part of a dedicated and enthusiastic team in one of Dublin's most iconic hotels. If you are passionate about hospitality and events, we would love to hear from you.

All candidates must have the right to work full time in Ireland.