Visual Merchandiser, Dublin

COS; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Development opportunities

Job summary

COS is seeking a Visual Merchandiser in Dublin to shape an exceptional in-store customer journey, elevating the collection with a strong commercial mindset. You will create visually compelling displays, style outfits, and ensure alignment with brand identity while supporting daily store operations to drive engagement and sales performance.

The role requires familiarity with brand guidelines, seasonal trends, and effective communication to mentor team members and uphold high visual standards

Qualifications

• Experience elevating in-store experiences through strong visual storytelling and customer service.
• Skilled in applying brand visual guidelines, window displays, and mannequin styling.
• Strong understanding of current fashion trends and seasonal styling.
• Ability to use KPIs and sales data to inform visual merchandising decisions and store performance.
• Excellent communication, active listening, and team collaboration.

Responsibilities

• Deliver excellent customer experience with styling advice and a compelling store environment.
• Interpreting sales data and customer insights to guide visual direction.
• Designing and installing impactful window displays reflecting seasonal trends and brand identity.
• Style mannequins and create outfits to inspire customer purchases.
• Merchandising the shop floor per company guidelines for a cohesive presentation.
• Support the sales team in daily store operations and customer journey.
• Set high visual standards and mentor team members to ensure consistency.
• Act as a brand ambassador contributing to a memorable customer journey.

Skills

Customer focus

Visual merch standards

Fashion knowledge

Commercial awareness

Communication

Adaptability

Willing to learn

Flexible hours

Job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life—elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Key Responsibilities

• Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment


• Interpreting sales data and customer insights to inform and execute the store’s visual direction


• Designing and installing impactful window displays that reflect seasonal trends and brand identity


• Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions


• Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation


• Supporting the sales team in daily store operations and contributing to a seamless customer experience


• Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency


• Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey

Qualifications

• Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.


• Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.


• Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.


• Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.


• Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.


• Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.


• Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.


• Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a full-time position with a contract of 39 hours a week based in our COS, Dublin store.

Benefits

• We offer all our employees attractive benefits with extensive development opportunities around the globe.


• All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online.


• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.


• You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.