Trust & Safety Operations Strategist — AI & Product Launches

Principle HR

Dublin

Hybrid

EUR 64,000 - 78,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Principle HR is assisting an international technology company in Dublin to hire a Trust & Safety Operations Specialist. The role focuses on turning policies into reviewer guidance, analyzing quality trends, and coordinating improvements across teams and partners to build safe and effective operations for AI and other fast-growing tech areas.

The position offers an 11-month contract with a salary of 71,000 per year.

Qualifications

3-5 years of project management and operations experience.
Advanced Excel skills with comfort in data analysis.
Hands-on escalation-management experience.
Ability to convert vague policy into precise reviewer guidance.
Experience configuring workflows and QA testing.
Strong cross-functional/vendor management.
Excellent time management and problem-solving skills.
Bachelor’s degree.

Responsibilities

Lead weekly quality analysis using trends to create corrective action plans.
Run policy-calibration sessions across vendor teams and document enforcement decisions.
Translate policy changes into reviewer instructions and operational protocols.
Identify policy gaps and emerging abuse trends via root-cause analysis.
Manage project plans, timelines, risks, and stakeholder updates.
Configure workflows and coordinate QA testing.
Analyse operational data with dashboards and Excel.
Support new product launches with integrity and community-support operations.
Contribute to AI-assisted review workflows, including prompts and validation sets.