Remote Technical Program Manager, Trust & Safety & AI Enablement

HireTalent; Ireland; Remote; EUR 90,000 - 120,000; Full time

Job summary

HireTalent is seeking a Technical Program Manager for the Trust & Safety team. This remote Ireland role focuses on enabling quarterly OKRs, consolidating tooling, deploying in-house AI, and improving analytics and transparency reporting to scale globally.

You will translate operational pain into actionable requirements for product and engineering, drive AI-enabled improvements, and collaborate across cross-functional teams to deliver impactful outcomes.

Qualifications

• 3+ years of program management experience in tech or legal environments.
• Translate operational pain points into clear user stories and requirements.
• Strong data analysis, dashboards, and metrics experience.

Responsibilities

• Define and manage program scope and requirements for TSP initiatives.
• Drive AI-driven process improvements and tooling enhancements.
• Develop analytics dashboards to support global scaling and efficiency.
• Collaborate with product and engineering across teams to implement strategic initiatives.
• Establish a prioritized tooling roadmap and communicate priorities.

Skills

Program management

Requirements gathering

Data analytics

Cross-functional collaboration

AI initiatives

Communication

JIRA familiarity

Zendesk familiarity

Confluence familiarity

Organizational skills

Education

BA/BS or equivalent education/experience

Tools

JIRA

Zendesk

Confluence

Job description

HireTalent is seeking a Technical Program Manager for the Trust & Safety team. This remote Ireland role focuses on enabling quarterly OKRs, consolidating tooling, deploying in-house AI, and improving analytics and transparency reporting to scale globally.

You will translate operational pain into actionable requirements for product and engineering, drive AI-enabled improvements, and collaborate across cross-functional teams to deliver impactful outcomes.