Trainee Auto Service Advisor

Joe Duffy Group; Athlone; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Programme

Industry Leading Training and Progress

Life Cover

Social Club

Bike to Work

20 days annual leave

PRSA

Job summary

Joe Duffy Group in Athlone is seeking an Apprentice Service Advisor to join our motor retail team. The role offers a minimum six months of structured training and the chance to train as a Service Advisor within Ireland's largest motor retail group.

The successful candidate will be the first point of contact for servicing queries, coordinate information between workshop and customers, and learn to upsell additional service work while maintaining service standards.

Qualifications

• Six months structured training will be provided.
• A full and clean Irish or EU driving licence is essential.
• A full-time work visa is essential for this role.
• Excellent customer service and communication skills.

Responsibilities

• Be the focal contact for customers needing servicing or repair.
• Coordinate information flow between workshop, dealership and customer.
• Handle service telephone and walk-in enquiries and qualify needs.
• Explain work to be carried out and obtain customer authorisation.
• Maintain systems and service records accurately.

Job description

Joe Duffy Group in Athlone is seeking an Apprentice Service Advisor to join our motor retail team. The role offers a minimum six months of structured training and the chance to train as a Service Advisor within Ireland's largest motor retail group.

The successful candidate will be the first point of contact for servicing queries, coordinate information between workshop and customers, and learn to upsell additional service work while maintaining service standards.