Supply Chain Specialist

Morgan McKinley; Dublin; On-site; EUR 42,000 - 54,000; Full time

Job summary

Morgan McKinley in Dublin is seeking a Supply Chain Specialist to join their growing team. You will manage the end-to-end order management process, ensuring smooth flow from order placement to final delivery.

The role focuses on coordinating with sales, production and logistics, monitoring orders, resolving issues and driving process improvements to enhance customer satisfaction.

Qualifications

• 3 years' experience in supply chain with emphasis on order management, inventory control, and logistics.
• Strong organisational skills with the ability to multitask and manage competing priorities.

Responsibilities

• Receive, review, and process customer orders in a timely manner.
• Verify order details including pricing, quantities, and delivery requirements.
• Coordinate with sales, production, and logistics teams to meet customer expectations.
• Collaborate with procurement and warehouse teams to manage stock levels and replenishment.
• Monitor order status and provide timely updates to customers.
• Troubleshoot and resolve issues such as backorders, substitutions, and delivery discrepancies.
• Act as the primary point of contact for customer inquiries related to orders and delivery timelines.
• Identify and drive process improvements within the order management function.
• Develop initiatives to streamline workflows, improve efficiency, and enhance customer satisfaction.
• Track and analyse key performance indicators (KPIs) to support continuous improvement.

Skills

Order management

Inventory control

Logistics

Organisational skills

Job description

Morgan McKinley are delighted to support a leading Dublin-based organisation in hiring a Supply Chain Specialist to join their growing team.

This is a fantastic opportunity to join a dynamic team where you’ll play a pivotal role in managing the end-to-end order management process. As a Supply Chain Specialist, your primary focus will be to ensure a smooth and efficient flow of products—from order placement through to final delivery.

Responsibilities include but are not limited to:

• Receive, review, and process customer orders in a timely manner.
• Verify order details including pricing, quantities, and delivery requirements.
• Coordinate with sales, production, and logistics teams to meet customer expectations.
• Collaborate with procurement and warehouse teams to manage stock levels and replenishment.
• Monitor order status and provide timely updates to customers.
• Troubleshoot and resolve issues such as backorders, substitutions, and delivery discrepancies.
• Act as the primary point of contact for customer inquiries related to orders and delivery timelines.
• Identify and drive process improvements within the order management function.
• Develop initiatives to streamline workflows, improve efficiency, and enhance customer satisfaction.
• Track and analyse key performance indicators (KPIs) to support continuous improvement.

Qualifications & Skills:

• 3 years' experience in supply chain with a strong emphasis on order management, inventory control, and logistics.
• Strong organisational skills with the ability to multitask and manage competing priorities.