Strategic SME Account Leader

Radius; Galway; Hybrid; EUR 40,000 - 65,000; Full time

Job summary

Radius, a leading fuel card provider in Ireland, seeks an SME Account Manager to oversee a portfolio of 400-500 accounts. You will resolve customer issues, promote Radius products, and drive growth through strategic account planning and proactive communication.

Join a team focused on customer loyalty and cross-selling, delivering excellent service while collaborating with colleagues to meet ambitious KPI targets.

Qualifications

• Experience in account management or sales, proven ability to manage multiple clients.
• Excellent communication skills with the ability to build rapport with diverse customers.
• Strategic thinker with track record of planning and driving results.
• Strong negotiation skills to manage and grow customer relationships and deal outcomes.

Responsibilities

• Manage and correspond with a portfolio of 400-500 accounts.
• Support customers with issues or queries related to their Radius account.
• Cross-sell and promote other Radius products to customers.
• Work towards and meet KPI targets set by the company.
• Develop and drive strategic account management plans to foster growth and profitability.
• Serve as the primary representative for over 400 customers and ensure needs are met.
• Introduce and promote the full suite of Radius products to strengthen loyalty.
• Tailor communication and engagement to suit individual customer needs.
• Collaborate with the wider team to support company goals and assist other portfolios as needed.

Skills

Account management experience

Exceptional communication skills

Strategic thinking

Negotiation

Technical proficiency

Tools

Microsoft Office

Job description

Radius, a leading fuel card provider in Ireland, seeks an SME Account Manager to oversee a portfolio of 400-500 accounts. You will resolve customer issues, promote Radius products, and drive growth through strategic account planning and proactive communication.

Join a team focused on customer loyalty and cross-selling, delivering excellent service while collaborating with colleagues to meet ambitious KPI targets.