Strategic Key Account Manager — Growth & Renewals

Culligan Ireland; Dublin; On-site; EUR 60,000 - 65,000; Full time

Benefits offered by this job

Company Car

23 days’ holiday + Bank Holidays

Company Pension scheme

Commission Scheme

Volunteering Day

Employee assistance

Career progression

Shopping discounts

Sick Pay

Perks at Work discounts

Job summary

Culligan Ireland is seeking a seasoned Key Account Manager to grow strategic customer relationships and drive revenue within existing accounts. You will coordinate with service, operations, finance and logistics to align solutions with client needs and ensure outstanding service.

In this role you’ll lead account reviews, renewals and cross-sell opportunities, building trusted partnerships with key stakeholders and delivering long-term value for Culligan Ireland.

Qualifications

• Strong ability to handle a range of diverse and competing priorities.
• Demonstrating strong commercial awareness.
• Good oral and written communication skills.
• Competent in using Microsoft Office tools, especially Excel.
• A proven track record of managing Key Customer relationships.
• A proven track record of providing excellent customer service and sales results.
• Demonstrated strong ability to consistently achieve targets.

Responsibilities

• Managing a portfolio of strategic or high-value accounts.
• Building strong relationships with key decision-makers and stakeholders.
• Identifying opportunities to grow revenue through additional products, services, and contract renewals.
• Acting as the main point of contact between the customer and the business.
• Coordinating with internal teams such as service, operations, customer care, finance, and logistics to ensure customer requirements are met.
• Conducting regular customer reviews and business meetings.
• Monitoring customer satisfaction and proactively resolving issues.
• Negotiating contract renewals, pricing, and service agreements.
• Developing account plans to support long-term customer retention and growth.
• Maintaining accurate records, forecasts, and opportunities within our CRM systems

Skills

Account management

Commercial awareness

Communication skills

Excel

Key customer relationships

Customer service and sales

Target achievement

Tools

Excel

Job description

Culligan Ireland is seeking a seasoned Key Account Manager to grow strategic customer relationships and drive revenue within existing accounts. You will coordinate with service, operations, finance and logistics to align solutions with client needs and ensure outstanding service.

In this role you’ll lead account reviews, renewals and cross-sell opportunities, building trusted partnerships with key stakeholders and delivering long-term value for Culligan Ireland.