Strategic B2B Account Manager – Dublin

CNX; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

CNX is seeking a B2B Sales Account Manager to join onsite in Santry, Dublin, Ireland. The role focuses on managing complex client accounts, renewing and expanding service contracts, and converting customers to additional services.

You will be the single contact for our client's customers and use data to resolve issues and drive growth. The position requires handling multiple partners, negotiating under pressure, and meeting monthly sales quotas.

Responsibilities

• Ensure that client’s customers are satisfied with our client’s services and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
• Evaluate our client’s customer needs and propose potential solutions
• Be a single contact for our client’s customer
• Use data to fix customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and handle objections
• Work with multiple partners, building relationships with decision-makers at all levels
• Manage sales territory and achieving monthly quotas
• Negotiate in tough situations
• Identify risk and barriers to success; develop contingency plans
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process
• Work with a team and report directly to a Sales Manager

Job description

CNX is seeking a B2B Sales Account Manager to join onsite in Santry, Dublin, Ireland. The role focuses on managing complex client accounts, renewing and expanding service contracts, and converting customers to additional services.

You will be the single contact for our client's customers and use data to resolve issues and drive growth. The position requires handling multiple partners, negotiating under pressure, and meeting monthly sales quotas.