B2B Sales Account Manager - Onsite in Santry, Dublin

Concentrix; Leinster; On-site; EUR 50,000 - 70,000; Full time

Job summary

Concentrix in Dublin is seeking an on-site B2B Sales Account Manager to oversee complex client accounts, renew and expand service relationships, and drive revenue growth. You will act as the single point of contact for clients’ customers, leveraging data to resolve issues and identify opportunities across multiple partners and services.

The role focuses on meeting monthly quotas, negotiating effectively in challenging situations, and collaborating with teams to ensure client satisfaction and

Qualifications

• Experience managing complex client accounts.
• Proven ability to meet revenue quotas and growth targets.
• Strong negotiation and objection-handling skills.

Responsibilities

• Ensure that client's customers are satisfied with our client's services and resolve escalated issues.
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals.
• Evaluate our client's customer needs and propose potential solutions.
• Be a single contact for our client's customer.
• Use data to fix customer concerns/roadblocks prohibiting satisfaction.
• Manage external competitive pressures and handle objections.
• Work with multiple partners, building relationships with decision-makers at all levels.
• Manage sales territory and achieving monthly quotas.
• Negotiate in tough situations.
• Identify risk and barriers to success; develop contingency plans.
• Identify opportunities for additional product or service sales.
• Use data to help influence buying/renewal process.
• Work with a team and report directly to a Sales Manager

Skills

B2B sales

Account management

Relationship building

Negotiation

Data analysis

Stakeholder management

Tools

CRM software

Job description

B2B Sales Account Manager - Onsite in Santry, Dublin

Job Description

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.

• Ensure that client's customers are satisfied with our client's services and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
• Evaluate our client's customer needs and propose potential solutions
• Be a single contact for our client's customer
• Use data to fix customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and handle objections
• Work with multiple partners, building relationships with decision-makers at all levels
• Manage sales territory and achieving monthly quotas
• Negotiate in tough situations
• Identify risk and barriers to success; develop contingency plans
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process
• Work with a team and report directly to a Sales Manager