B2B Sales Account Manager - Onsite in Santry, Dublin

cnx; Leinster; On-site; EUR 45,000 - 65,000; Full time

Job summary

cnx is hiring a B2B Sales Account Manager for an onsite role in Santry, Dublin. You will manage complex client accounts, renewals, expansions, and conversions, serving as the primary contact for clients to ensure satisfaction and growth.

You will use data to address customer roadblocks, negotiate effectively, and collaborate with a Sales Manager to meet monthly quotas. The position requires full-time, onsite work in Ireland with a focus on building relationships across client organizations and

Qualifications

• English language requirement.

Responsibilities

• Oversee management of complex client accounts and renewals.
• Develop processes to ensure favorable client relationships and meet operational needs.
• Renew, expand, and convert services with existing customers.
• Serve as single point of contact for clients and use data to address concerns.
• Achieve revenue-based quotas and drive growth through new opportunities.

Job description

Job Title

B2B Sales Account Manager - Onsite in Santry, Dublin

Job Description

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client's customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.

• Ensure that client's customers are satisfied with our client's services and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
• Evaluate our client's customer needs and propose potential solutions
• Be a single contact for our client's customer
• Use data to fix customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and handle objections
• Work with multiple partners, building relationships with decision-makers at all levels
• Manage sales territory and achieving monthly quotas
• Negotiate in tough situations
• Identify risk and barriers to success; develop contingency plans
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process
• Work with a team and report directly to a Sales Manager

Location

Ireland, Dublin -Santry

Language Requirements

English

Time Type

Full time